- Price Chopper (Glens Falls, NY)
- …and takes prescriptions over the phone from prescribers. Provides excellent customer service including prescription intake, communicating on the telephone, ... **MINIMUM QUALIFICATIONS** + Friendly, helpful and outstanding attitude and superior customer service skills + Exercises good judgement + Strong… more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL SUMMARY Using excellent customer service skills and exercising thorough knowledge of ... service locations; determines financial eligibility, secures account for billing and coordinates account management through discharge Completes appropriate forms… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: Under the guidance of the Customer Service Supervisor, the Senior Telephone Support Clerk is responsible to promptly answer incoming telephone ... calls, provide courteous service to callers, handle billing or patient concerns and handle updates to insurance billing information of existing accounts. The… more
- J&J Family of Companies (New York, NY)
- …Troubleshoot and utilize independent judgment to respond to physician needs; address customer requests; effectively manage hospital billing , create / close ... rooms - such as independent coverage of surgical cases, management of billing /purchase orders, logistics, and asset management. Works under close supervision by… more
- Tompkins Community Bank (Batavia, NY)
- …obtain license within one year of assignment + Excellent phone skills + Proven customer service skills + Excellent organizational skills + Excellent computer and ... Insurance customers by performing a variety of duties to meet their insurance service needs. Responsibilities + Receive and Process telephone service requests ,… more
- University of Rochester (Rochester, NY)
- …as assigned. **QUALIFICATIONS:** + High School Diploma required. + 1 year of customer service experience required. The University of Rochester is committed to ... resolve patient issues, responds to patient/physician inquiries, handles or redirects billing inquiries, handles patient/ customer complaints and provides basic… more
- Albany Medical Center (Albany, NY)
- …and exceeding the needs of our customers and consistently adheres to Customer Service standards. Participate in departmental and/or interdepartmental quality ... in performance and quality improvement activities and works toward enhancing customer /patient satisfaction. 3. Exhibits positive service excellence skills to… more
- Healthfirst (NY)
- …Bachelors degree from an accredited institution + Experience in Healthcare/Health Plan customer service , operations, vendor management, or claims processing. + ... for proper function, quality, and in support of enhancing Member/Provider service experiences. + Experience applying critical thinking skills and problem-solving… more
- WM (Albany, NY)
- …Culture (https://www.wm.com/us/en/inside-wm/who-we-are) . **Job Summary** Ensures delivery of excellent customer service through accurate and fast processing of ... as assigned. + May provide direction or support to less experienced Customer Service Representatives. **Supervisory Responsibilities** This job has no… more
- Iron Mountain (Albany, NY)
- …ensures reporting and communication is frequent and bi-directional + Ensures high-quality service delivery and customer satisfaction through proactive service ... They play a vital role in creating healthy long-term service relationships with customers, acting as the bridge between...data center solutions and services + Leads resolution of customer -related billing issues + Partners closely with… more