- Highmark Health (Albany, NY)
- …verbal communication skills with an emphasis on management-level consultative customer service , conflict resolution, interpersonal and group/meeting ... of data flows from various corporate systems (eg, claims, billing , lab, and Rx), to solve complex issues and...Provides feedback to various areas in order to improve service delivery and enhance program design efforts. + Develop… more
- Oracle (Albany, NY)
- …world's biggest challenges. The OCI Metering team ingests millions of records of OCI's customer usage daily from every OCI Service team. These records are ... processed, aggregated and used for customer reports and billing purposes. The team supports a big data pipeline that is required to be highly redundant and… more
- Calspan (Buffalo, NY)
- …skills both written and verbal + Ability to succeed in a team environment + Customer Service oriented + Ability to adapt quickly and learn new tasks ... maintain clear and accurate records + Research and resolve customer A/R issues. Place billing and collection calls. + Maintain financial records and master… more
- Finger Lakes Health (Geneva, NY)
- …of the practice. Oversees day-to-day operations of practice. Demonstrates focus on customer service and instills concept in all staff. Optimizes efficiency ... power point and EMRs. Preferred: Knowledge of Physician Office and Physician billing . Ability to create and manage an operating budget. Experience with Microsoft… more
- Arc Allegany-Steuben (Wellsville, NY)
- …ensure payment. + Complete reports required by Agency and funders/regulators to support billing and service provision per contract regulations. + Meet unit and ... while adhering to budgetary guidelines. + Maintain thorough and timely billing documentation in alignment with agency and regulatory standards. Person Centered… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: Under the guidance of the Customer Service Supervisor, the Senior Telephone Support Clerk is responsible to promptly answer incoming telephone ... calls, provide courteous service to callers, handle billing or patient concerns and handle updates to insurance billing information of existing accounts. The… more
- Trinity Health (Syracuse, NY)
- …AND LICENSURE:** This position requires two years of medical office or customer service experience. Participates in orientation, patient access training program ... privacy. Demonstrates excellent communication skills, team concepts and delivers exceptional customer service to our patients, visitors and colleagues. Adheres… more
- State University of New York at New Paltz (New Paltz, NY)
- …Managers). * Develop and deliver training programs for student workers on customer service , building operations, AV use, emergency procedures, and leadership ... and communication skills * Experience in facilities management, event planning, or customer service * Ability to work independently and collaboratively in… more
- Northwell Health (Lake Success, NY)
- …ensure optimal system-wide best practices. Plans, manages and organizes service delivery initiatives involving networking, integration, systems, security, data ... advice and problem resolution; implements solutions in response to issues, customer complaints, regulatory changes, and insurance related updates in order to… more
- Mount Sinai Health System (New York, NY)
- …departmental leadership. The Director fosters and promotes a culture of excellence in customer service to internal and external clients. Additionally, they will ... methodologies with expert knowledge of the requirements for hospital and professional billing for all payers. + Strong quantitative, analytic, and problem solving… more