- Lawrence General Hospital (Lawrence, MA)
- …and collection of assigned patient accounts with the goal of providing patient-focused customer service and achieving the departmental goal of ensuring maximum ... + Reports billing and collection trends and issues to the Coordinator . + Communicates information regarding billing practices, insurance claims submissions,… more
- Sprinklr (MA)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...efficiency, and alignment with contractual terms. + Oversee global billing operations and credit policies to optimize cash flow… more
- Sprinklr (MA)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...Collaborate with Backend and API teams to design provisioning, billing , and call analytics APIs + Evaluate and onboard… more
- Beth Israel Lahey Health (Boston, MA)
- …contact for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. As the Heart Transplant Program ... of immediate work group by offering ideas, identifying issues, and respecting team members. ** Customer Service :** Ability to provide a high level of customer … more
- Beth Israel Lahey Health (Winchester, MA)
- …and exceeding the needs of our customers and consistently adheres to Customer Service standards. Participate in departmental and/or interdepartmental quality ... and operation of business machines (personal computer, scanning, telephone). Excellent customer service and interpersonal skills. Skills, Knowledge & Abilities:… more
- Beth Israel Lahey Health (Dedham, MA)
- …improving workflows. Results may impact the operations of one or more departments. + Customer Service : Ability to demonstrate a positive attitude and respond to ... 2-3 years of 340B Program Experience in both Split Billing and Contract Pharmacy * Advanced skills with Microsoft...Care Status: HCW 3: Potential for regular provision of service in a patient care area. Examples: Unit coordinators,… more
- Beth Israel Lahey Health (Westwood, MA)
- …a consistency of quality on all job functions.. Provides training to develop customer service and problem-solving skills. (essential) 7. Works alongside team to ... including: outreach and scheduling thru our call center, data entry/ billing , and Rx fulfilment. The Technician Supervisor will be...impact the operations of one or more departments. 8. Customer Service : Ability to lead operational initiatives… more
- EMCOR Group (Cambridge, MA)
- …mission accomplishment in support of assigned EFS clients.The Account Director is the customer 's primary point of contact above site level. The Account Director is ... locations to ensure exemptional operational success, while working closely with customer contacts and EFS functional support leaders (Finance, HR, Procurement,… more
- Beth Israel Lahey Health (Plymouth, MA)
- …contacts to offer ideas, identify issues, obtain information or deliver services. 5. ** Customer Service :** Ability to provide a high level of customer ... Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers.… more
- Beth Israel Lahey Health (Cambridge, MA)
- …and visitors upon entering unit. Exhibits professional behavior while providing superior customer service to all who require information or assistance. 2. ... a patient from one unit to another, the unit coordinator will print clinical flow sheets from the sending...31. Assures that the patient chart is complete for billing within 24 hours of patient discharge. This involves… more