- TruGreen (Albany, NY)
- …service . **Responsibilities** + Receives inbound and makes outbound calls to resolve routine customer concerns (eg, service , billing , results) in a timely ... and maintains customer data (eg, contact information, service plan, billing information) into customer...& Working Conditions** The physical demands described here are representative of those that must be met by an… more
- University of Rochester (Rochester, NY)
- …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. Responsibilities ... internal equity considerations._ **Responsibilities:** Job Summary The Patient Financial Representative performs the functions of Patient Account Management for… more
- Highland Hospital (Rochester, NY)
- …school diploma or GED; or equivalent experience. 2. Experience: 1-3 years in customer service 3. License/Certification Required: none 4. Skills: Customer ... **17291BR** **Title:** Telecommunications Rep . **Department/Cost Center:** 854 - Telecommunications **Job Description:**...and Spok app activations and cancellations to assure appropriate billing . 9. 10. Monitor and manage all system alarms,… more
- University of Rochester (Rochester, NY)
- …internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The Patient Financial Representative performs the functions of Patient Account Management for ... University of Rochester Medical Facility Group (URMFG). The Patient Financial Representative responds to patients' inquiries via telephone, MyChart, mail, email, and… more
- Mohawk Valley Health System (Utica, NY)
- …staff in a high-stress environment. Coordinates responsibilities for the hospital laboratory customer service unit. Works cooperatively with a wide variety of ... as assigned. Education/Experience Requirements REQUIRED: + High school diploma or equivalent. + Customer service experience. + Knowledge of MS Word, Excel and… more
- University of Rochester (Albany, NY)
- …of education and/or experienceExcellent problem-solving skillsExcellent communication skillsExcellent customer service skills + Preferred:Strong working ... individual, and internal equity considerations._ **Responsibilities:** The Claims Resolution Representative III is responsible for working across the professional… more
- University of Rochester (Rochester, NY)
- …working knowledge of the professional billing software applications + Excellent customer service skills The University of Rochester is committed to ... internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The claims resolution representative II is responsible for working across the professional fee… more
- University of Rochester (Rochester, NY)
- …consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL FUNCTIONS** + Initiates insurance billing , either ... responds to inquiries from internal and external customers concerning unresolved patient billing issues. Resolves customer inquiries in an accurate, organized,… more
- University of Rochester (Rochester, NY)
- …EDUCATION & EXPERIENCE** + High School diploma or equivalent and 1 year of customer service experience required + Or equivalent combination of education and ... resolve patient issues, respond to patient/physician inquiries, handle or redirect billing inquiries, handle patient/ customer complaints and provide basic… more
- University of Rochester (Rochester, NY)
- …professionalism and motivation with excellent written and verbal communication and customer service skills. **_Financial Management_** + Document demographic and ... motivation; highly collaborative. Required + Excellent written and verbal communication and customer service skills. Required + Strong computer skills and… more