- Sunrise Senior Living (Coral Gables, FL)
- …resistance to change. + Identify change opportunities that lead to improved customer service , efficiencies, cost reduction, and team member engagement. + ... resource for team members. + Research and resolve Hotline Call Reports timely and effectively. **Coaching and Developing Others**...customers' and own organization's needs, and promote and operationalize customer service as a value. + Achieve… more
- Mass Markets (FL)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... role is critical in ensuring the highest level of service quality within our call center operations....Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes… more
- Mass Markets (FL)
- …inBPO operations management, excellent leadership abilities, and a passion for delivering exceptional customer service . To be considered for this role, you must ... in operational management principles and efficiency optimization. + Deep understanding of customer service principles and best practices. + Excellent verbal and… more
- ABM Industries (Miami, FL)
- …operations across multiple locations, ensuring efficiency, revenue optimization, and exceptional customer service . This role is ideal for a **collaborative ... parking operations, including staffing, facility management, revenue optimization, and customer service . **Key Responsibilities:** **Operational Management:** +… more
- PNC (Coral Gables, FL)
- …Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities **Competencies** Customer Experience Management., Customer Service ... Ensures a strong client commitment and advocacy by delivering proactive and responsive service to meet client goals. Holds team accountable for deliverables. + Held… more
- Travel + Leisure Co. (Orlando, FL)
- …involves leading a team of sales agents, ensuring high performance, and delivering exceptional customer service . **How You'll Shine:** * Lead and mentor a team ... and customer satisfaction. * Implement and monitor customer service standards and practices, ensuring consistent...service focus * Sales minded professional (hospitality, sales, call center, server, or marketing experience) * Ability to… more
- Pearl Interactive Network (Tallahassee, FL)
- …and maintain systems for capturing, analyzing, and reporting quality measures related to call handling, customer interactions, and service outcomes. + ... of services provided by support staff, including team leaders, supervisors, and customer service representatives (CSRs). This role includes monitoring incoming… more
- Owens & Minor (Daytona Beach, FL)
- …and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service , and sales facilities located across the Asia Pacific ... available on first working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement **ABOUT THE COMPANY** _Apria… more
- Medtronic (Ocala, FL)
- …support to assist the district in meeting Cardiac Rhythm Management sales and customer service objectives. CRM seeks collaborative candidates who will meet our ... during the quarter, as determined by local management. Weeknight call coverage is the primary responsibility of the Sales...medical terminology and the medical device industry + Excellent customer service skills + Proven ability to… more
- Ford Motor Company (Tallahassee, FL)
- …Degree + Ford or other Automotive Field Experience + Operations Center or Customer Call Center experience + PS&L Experience + Product Management experience ... with daily ticketing/operations including triage, troubleshooting, and resolution of eCommerce customer , dealer, and supplier issues within Service Level… more