- Highmark Health (Albany, NY)
- …activity monitoring from the Command Center. **ESSENTIAL RESPONSIBILITIES:** 1. Forecast future Customer Service call volumes for daily, weekly, monthly, ... Primary accountability is to perform Command Center support to call center teams and provide evaluation and assistance of...or trends. Work with Workforce Planning Team Manager and Customer Service Management team to appropriately schedule… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …departments. Responsible for new employee training and development within items pertaining to customer service and call center support. **Job Summary:** ... and second level support with escalated customer service issues. **Responsibilities** **Job Duties:** + Call ...directing incoming calls to appropriate staff members + Provide Call Center resolution of customer service… more
- Kelly Services (Cortland, NY)
- ** Customer Service Associate in Cortland Needed with Call Center experience!** **Schedule: Monday - Friday, 8:00 AM - 4:30 PM (30-minute lunch)** **Pay Rate: ... (Depending on Experience)** **Job Summary:** We are seeking a Customer Service Associate for a temp-to-hire position....Call Center experience. + Strong time management. + Customer -focused. + Team player. + Reliable and adaptable. **Work… more
- TEKsystems (Buffalo, NY)
- … Call center, Customer support, data entry, benefits verification, Microsoft office, customer service call center, pension, inbound call , outbound ... calls Top Skills Details Customer service , Call center, Customer support Additional Skills & Qualifications Excellent ability to communicate effectively… more
- TEKsystems (Buffalo, NY)
- … Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call , outbound ... calls Top Skills Details Customer service , Call center, Customer support Additional Skills & Qualifications + Excellent ability to communicate effectively… more
- National Safety Council (Syracuse, NY)
- …We're Looking for Someone with: + High school diploma and at least 2 years of relevant customer service or call center experience. + Strong customer ... and deaths occur. We are currently looking for a Customer Service Representative to join us in... customer inquiries. + Apply empathy, listening, and service techniques to defuse situations and avoid call… more
- Robert Half Office Team (Syracuse, NY)
- …a high level of professionalism. Requirements * Minimum of 1 year of experience in a customer service or call center role. * Strong knowledge of call ... Description We are looking for an experienced Customer Service Representative to join our team in Syracuse, New York. This position is within the healthcare… more
- Ellis Medicine (Schenectady, NY)
- … customer calls in a timely, courteous and efficient manner, provide optimal customer service and document call information. + Communicate with patients, ... The Dining Services Call Center Representative is responsible for the dispatching a variety of customer service requests (ie meals, diet information and… more
- Highmark Health (Albany, NY)
- …+ None **Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None ... in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve customer… more
- Pearl Interactive Network (Albany, NY)
- …day one, shaping the performance, mindset, and confidence of the next generation of customer service superstars. The ** Call Center** **Trainer (CCT)** is ... teams? At **Pearl Interactive Network** , we're always looking for exceptional ** Call Center Trainers** to join our **Talent Community** for future remote… more
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