- Excellus BlueCross BlueShield (Rochester, NY)
- …closely with Case Management to address member needs. Participates in rotating on- call schedule, as required, to meet departmental time frames. Per department needs, ... be responsible for additional hours. Essential Accountabilities: Level I + Performs pre- service , concurrent and post- service clinical reviews to determine the… more
- Whitney Young Health Center (Albany, NY)
- …health issues. Miscellaneous: + Demonstrates excellence in both internal and external customer service . + Understands and is able to effectively communicate ... reevaluation of chronic conditions, and as appropriate. Quality of Service : + Documents all patients encounters completely and in...Pediatrics or the Chief Medical Officer + Assists with on- call coverage as determined by the Director of Adult… more
- Ford Motor Company (Albany, NY)
- …to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for ... specific services like Compute Engine, CloudRun, GKE, Cloud operations suite, Service Mesh, Anthos, Pub/Sub, Dataflow, Cloud Scheduler, Bigtable, AlloyDB and other… more
- Synchrony (New York, NY)
- …internal stakeholders + Partner with Digital Analytics team to monitor post-release customer /client feedback, analyze and resolve any identified issues + Support and ... as Product Owner + Curious and passionate about the customer experience, with a proven record of creative problem...hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to… more
- Staples (Montgomery, NY)
- …to: fast-food (utilizing headset a plus), stockroom, working with racking systems, customer service , package handling, etc. _The physical demands described are ... four areas: Order Picker: You will pick and prepare customer orders accurately and timely to meet daily production...individuals with disabilities that need additional assistance at any point in the process, please call ### for more… more
- Highmark Health (Albany, NY)
- …application support capacity. This role requires expertise in analyzing customer requirements, designing robust architectures, coding, thorough testing, and ... for maintaining complex applications, ensuring they consistently meet high service levels, system availability, performance, and quality standards for our… more
- Google (New York, NY)
- …and compelling stakeholder presentations. + Extract key insights from a range of customer data sources (surveys, interviews, call transcripts, sales data, etc.) ... insights through strong cross-functional collaboration. + Lead end-to-end quantitative customer surveys or qualitative research projects, including study design,… more
- Comcast (New York, NY)
- …+ Analyzes large, complex data to determine actionable business insights using self- service analytics and reporting tools. + Queries disparate big data platforms ... for how you do your job. + Own the customer experience - think and act in ways that...feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do… more
- TD Bank (New York, NY)
- …the Global Transaction Business, including for new products and initiatives, and customer and transaction escalations and inquiries. + Provide advice to the business ... degree or equivalent work experience + 7+ years experience ** Customer Accountabilities:** + Provides expert/specialized regulatory compliance and prudential risk… more
- ITT (Seneca Falls, NY)
- …a load matrix that supports aggressive growth strategies while sustaining high customer service levels. **Position Requirements** + Extensive experience in ... systems and tools to meet project deliverables and deliver a premier customer experience. + Oversee progress invoicing and resolution of commercial disputes in… more