- Highmark Health (Albany, NY)
- …application support capacity. This role requires expertise in analyzing customer requirements, designing robust architectures, coding, thorough testing, and ... for maintaining complex applications, ensuring they consistently meet high service levels, system availability, performance, and quality standards for our… more
- Google (New York, NY)
- …and compelling stakeholder presentations. + Extract key insights from a range of customer data sources (surveys, interviews, call transcripts, sales data, etc.) ... insights through strong cross-functional collaboration. + Lead end-to-end quantitative customer surveys or qualitative research projects, including study design,… more
- Comcast (New York, NY)
- …+ Analyzes large, complex data to determine actionable business insights using self- service analytics and reporting tools. + Queries disparate big data platforms ... for how you do your job. + Own the customer experience - think and act in ways that...feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do… more
- TD Bank (New York, NY)
- …the Global Transaction Business, including for new products and initiatives, and customer and transaction escalations and inquiries. + Provide advice to the business ... degree or equivalent work experience + 7+ years experience ** Customer Accountabilities:** + Provides expert/specialized regulatory compliance and prudential risk… more
- ITT (Seneca Falls, NY)
- …a load matrix that supports aggressive growth strategies while sustaining high customer service levels. **Position Requirements** + Extensive experience in ... systems and tools to meet project deliverables and deliver a premier customer experience. + Oversee progress invoicing and resolution of commercial disputes in… more
- ADM (Hudson, NY)
- …level courses with a bachelor's degree preferred + Possess excellent communication skills, customer service skills, as well as a motivated personality with a ... regarding coverage for breakdowns and delays + Effectively manage customer add-ons + Coordination of replacement driver for driver... add-ons + Coordination of replacement driver for driver call offs + Create and distribute the driver schedule… more
- Capital One (Albany, NY)
- …makers, breakers, doers and disruptors, who solve real problems and meet real customer needs.** **Capital One Shopping is looking for our next Site Reliability ... wants to optimize, automate and expand business-critical services to a constantly growing customer base. At Capital One Shopping we leverage technology and data to… more
- Wegmans (East Syracuse, NY)
- …**what will you do?** + Bake, produce, and package baked goods + Provide incredible customer service and answer customer questions in a timely manner + ... similar law; and you wish to discuss potential accommodations to complete your application for employment, please call ### and someone would be happy to assist you. more
- Molina Healthcare (Albany, NY)
- …processing, and knowledge of regulatory guidelines for appeals and denials. * Customer service experience. * Strong organizational and time management skills; ... Qualifications** * At least 2 years of managed care experience in a call center, appeals, and/or claims environment, or equivalent combination of relevant education… more
- Ford Motor Company (Albany, NY)
- …vision of a fully electric transportation future. EVDD is customer -obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading ... customer experience for electric vehicle buyers and owners. You'll...* Paid time off for individual and team community service * A generous schedule of paid holidays, including… more