- Pearson (Albany, NY)
- …or enrollment support in a customer -facing, high-volume environment, with prior call center or customer service experience strongly preferred. + ... (EE) processes, guiding internal teams and external stakeholders with a customer -centric approach. + Provide expert support on complex enrollment scenarios,… more
- Cardinal Health (Albany, NY)
- …providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for distribution centers and other ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_**...interest in the speaker + Ability to handle high call volumes consistently throughout the workday that range in… more
- Casella Waste Systems Inc. (Rochester, NY)
- …to meet or exceed call center metrics while providing excellent consistent customer service \. + Engages with customers to assess needs and makes sales ... meet or exceed call center metrics while providing excellent consistent customer service \.Engages with customers to assess needs and makes sales… more
- CenterWell (Albany, NY)
- …these efforts through changes, questions or concerns and generally provide churn reducing, customer service . We envision this role would not involve any sales, ... **Preferred Qualifications** + Previous work from home experience + Previous call center or patient outreach experience + Bilingual English/Spanish **Additional… more
- General Physicians PC (Buffalo, NY)
- …two-year college degree preferred + 2 - 4 years' experience in a medical office, call center or customer service environment preferred + Knowledge of ... The primary purpose of this position is to manage call volume and provide support to the service...services to ensure coordination of care. + Deliver exemplary customer service to provide a positive patient… more
- General Physicians PC (Buffalo, NY)
- …required; two-year college degree preferred. + 2-4 years' experience in medical office, call center or customer service environment preferred. + Knowledge ... volumes and provide support to the General Physician, PC service lines. + Answer incoming calls and/or digital messages...fax bins in accordance with company policy. + Conduct call listening and eMR workflow reviews; deliver actionable insights… more
- RTX Corporation (Bohemia, NY)
- … customer service **Qualifications We Prefer** + Experience in radio communications, call center customer service , help desk, or radio dispatching + ... to work with pilots and air traffic control? Do you enjoy providing superior customer service ? As a Communications Center Radio Operator, you will be able to do… more
- Bob's Discount Furniture (Yonkers, NY)
- …+ Technology adaptability and system usage Preferred Competencies & Skills + Experience in retail, call centers, or customer service + Sales or CRM system ... to work flexible retail hours + Strong verbal communication, judgment, and customer service skills + Basic computer proficiency and willingness to learn new… more
- US Tech Solutions (New York, NY)
- …**Experience:** Preferred 0-3 years work experience required in a customer service position with high volume call center experience; preferably in ... and reviews as per the healthplan/employer agreed criteria within the designated service level agreements. (20%) 2. Coordinates timely communication of case decision… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …for all aspects related to entering of medication orders and customer service for patients in a call center environment. **Responsibilities** + Responsible ... selecting billing and shipping methods for incoming patient orders + Customer service coverage for incoming calls and directing incoming calls to appropriate… more