- CenterWell (Albany, NY)
- …these efforts through changes, questions or concerns and generally provide churn reducing, customer service . We envision this role would not involve any sales, ... **Preferred Qualifications** + Previous work from home experience + Previous call center or patient outreach experience + Bilingual English/Spanish **Additional… more
- General Physicians PC (Buffalo, NY)
- …two-year college degree preferred + 2 - 4 years' experience in a medical office, call center or customer service environment preferred + Knowledge of ... The primary purpose of this position is to manage call volume and provide support to the service...services to ensure coordination of care. + Deliver exemplary customer service to provide a positive patient… more
- General Physicians PC (Buffalo, NY)
- …required; two-year college degree preferred. + 2-4 years' experience in medical office, call center or customer service environment preferred. + Knowledge ... volumes and provide support to the General Physician, PC service lines. + Answer incoming calls and/or digital messages...fax bins in accordance with company policy. + Conduct call listening and eMR workflow reviews; deliver actionable insights… more
- RTX Corporation (Bohemia, NY)
- … customer service **Qualifications We Prefer** + Experience in radio communications, call center customer service , help desk, or radio dispatching + ... to work with pilots and air traffic control? Do you enjoy providing superior customer service ? As a Communications Center Radio Operator, you will be able to do… more
- Bob's Discount Furniture (Yonkers, NY)
- …+ Technology adaptability and system usage Preferred Competencies & Skills + Experience in retail, call centers, or customer service + Sales or CRM system ... to work flexible retail hours + Strong verbal communication, judgment, and customer service skills + Basic computer proficiency and willingness to learn new… more
- US Tech Solutions (New York, NY)
- …**Experience:** Preferred 0-3 years work experience required in a customer service position with high volume call center experience; preferably in ... and reviews as per the healthplan/employer agreed criteria within the designated service level agreements. (20%) 2. Coordinates timely communication of case decision… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …for all aspects related to entering of medication orders and customer service for patients in a call center environment. **Responsibilities** + Responsible ... selecting billing and shipping methods for incoming patient orders + Customer service coverage for incoming calls and directing incoming calls to appropriate… more
- Integra LifeSciences (Buffalo, NY)
- …building, new account targeting, extensive product knowledge and exceptional customer service . The Account Managers will call on multiple call ... Room. The Account Manager will work across Integra functional areas to ensure customer satisfaction. The Account Manager will work with their team to ensure that… more
- Bausch + Lomb (Rochester, NY)
- …products, policies, procedures and regulatory guidelines, appropriate business procedures and customer service skills and sound judgment in making critical ... appropriate. + Support response to consumer-related issues escalated by Customer Service . + Meet acceptable metrics for...Service . + Meet acceptable metrics for schedule adherence, call handling, and other areas as determined by management.… more
- Northeast Shared Services (Williamsville, NY)
- …with social media platforms and online review management is a plus. + Experience in a call center or virtual customer service agent setting is a plus. + ... The Shopper Experience Representative is responsible for providing world-class customer service in a dynamic customer...or concerns. Conduct independent research to assist customers (eg call stores on customer 's behalf, contact internal… more