- Pioneer Bank (Albany, NY)
- … issue on the initial phone call when appropriate and always provides the customer with a World Class Service experience. + Keeps a comprehensive record of ... Specialist is a fast-paced, multi-functional position, responsible for all facets of customer service . The Customer Care Specialist will provide service … more
- American Express Global Business Travel (Albany, NY)
- …+ Work individually and as a team to meet business goals, which may include customer satisfaction, call adherence, and service metrics **What We're Looking ... on a critical role in the Amex GBT Global Customer Operations organization? Our Key Client Afterhours team works...Our Key Client Afterhours team works in a high-touch service environment to manage travel for our top clients… more
- Centrotherm (Waterford, NY)
- …call center) with clear opportunities to grow into senior positions within Customer Service , Inside Sales, or Sales Operations. Title/Keyword Note: Candidates ... with experience in roles such as Customer Service Representative, Customer Operations Specialist, Inside Sales Support, Account Coordinator, or Order Entry… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …opportunities. Level I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level position. Duties performed ... contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer Care… more
- SolomonEdwards (Albany, NY)
- …AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls ... About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and technology consulting and… more
- City of New York (New York, NY)
- …Exam # 1157 / #3043, or be eligible under the 55a program. The Permit and Customer Service Group seeks to hire three (3) energetic Customer Information ... responsibilities consist of working in a fast paced, busy call center environment; serving customers over the phones and...systems for researching the answers to questions in a customer service , help desk or public information… more
- Arrow Financial Corporation (South Glens Falls, NY)
- …most often via telephone and electronic mediums. Responsible for providing superior customer service through every interaction, decision, and behavior. Will own ... Falls, New York and Latham,NY. Essential Job Functions: > Field incoming customer service calls and electronic communications referencing knowledge of Company… more
- Tompkins Community Bank (Batavia, NY)
- …and chat service requests with the goal of providing excellent customer satisfaction and customer retention. Responsible for answering escalated calls from ... for all bank products utilizing experience and advanced knowledge to addresses complex customer inquiries and problems, with a high degree of skill and ability to… more
- Coinbase (Albany, NY)
- …In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications ... that enable customers to chat, email, or call our support lines accessible through our Help Center...Managers to define and execute a strategy for AI-driven self- service and automation, reducing contacts and improving customer… more
- Robert Half Accountemps (White Plains, NY)
- …the phone, are proactive with email follow-up, and enjoy providing excellent customer service . If you come from a call center, banking, or other customer ... the ability to communicate clearly and professionally. Experience in a call center, banking, customer service , or other high-volume customer -facing… more