- Bob's Discount Furniture (Yonkers, NY)
- …+ Technology adaptability and system usage Preferred Competencies & Skills + Experience in retail, call centers, or customer service + Sales or CRM system ... to work flexible retail hours + Strong verbal communication, judgment, and customer service skills + Basic computer proficiency and willingness to learn new… more
- US Tech Solutions (New York, NY)
- …**Experience:** Preferred 0-3 years work experience required in a customer service position with high volume call center experience; preferably in ... and reviews as per the healthplan/employer agreed criteria within the designated service level agreements. (20%) 2. Coordinates timely communication of case decision… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …for all aspects related to entering of medication orders and customer service for patients in a call center environment. **Responsibilities** + Responsible ... selecting billing and shipping methods for incoming patient orders + Customer service coverage for incoming calls and directing incoming calls to appropriate… more
- Bausch + Lomb (Rochester, NY)
- …products, policies, procedures and regulatory guidelines, appropriate business procedures and customer service skills and sound judgment in making critical ... appropriate. + Support response to consumer-related issues escalated by Customer Service . + Meet acceptable metrics for...Service . + Meet acceptable metrics for schedule adherence, call handling, and other areas as determined by management.… more
- Integra LifeSciences (Buffalo, NY)
- …building, new account targeting, extensive product knowledge and exceptional customer service . The Account Managers will call on multiple call ... Room. The Account Manager will work across Integra functional areas to ensure customer satisfaction. The Account Manager will work with their team to ensure that… more
- Northeast Shared Services (Williamsville, NY)
- …with social media platforms and online review management is a plus. + Experience in a call center or virtual customer service agent setting is a plus. + ... The Shopper Experience Representative is responsible for providing world-class customer service in a dynamic customer...or concerns. Conduct independent research to assist customers (eg call stores on customer 's behalf, contact internal… more
- PNC (New York, NY)
- …will lead a team of 8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB Card portfolio. You will own ... digital, branch and call center experiences that are critical to servicing our...experiences that are critical to servicing our customers, including Customer Information Management, Card Management (plastic / digital issuance,… more
- American Express Global Business Travel (NY)
- …and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics We look forward ... New York City office (Onsite). This is a high-touch service environment whereby you will book travel and accommodation...travel, leisure travel, or airline reservation) + . Resolving customer issues quickly and independently + Please be flexible… more
- New York State Civil Service (Albany, NY)
- …or resolve customer issues and/or problems.Qualifying Experience may include call center agent, customer service representative, sales representative ... inquiries. You would be expected to provide high quality customer service . You would also use computer...outstanding services to our customers-the workers and business that call New York home. We help New Yorkers find… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …hub services relationships, entering of medication orders, and customer service for patients/providers in a call center environment. **Responsibilities** + ... + Responsible to receive triage patient calls from general call center for handling. + Responsible for accurate selecting...setting up delivery of patient orders as necessary + Customer service coverage for incoming calls and… more