- Centers Plan for Healthy Living (Staten Island, NY)
- …to facilitate developing a relationship with the provider, while providing the best customer service experience possible + Warm transfer calls to other business ... procedures. + Focus on resolving issues on the first call ; navigate through the appropriate computer system(s) to identify...and always seek to provide the highest level of customer care to all of our customers (members, providers,… more
- Rocket Software (Albany, NY)
- …full-time remote opportunity located anywhere in the United States. The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role ... modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our… more
- Veolia North America (New Rochelle, NY)
- …for various non-revenue water initiatives. + Assist, as needed, with coverage of the Customer Service Department in Veolia Water New York, Inc. companies. + As ... hold field service staff accountable to production metrics. + Manage call escalations for customers with appointments, and scheduling conflicts. + Manage the… more
- Nestle (New York, NY)
- …collaborate with various stakeholders, including Technical & Quality Management, Customer Call Center (COE), HeadQuarters Technical Department, Commercial ... you will make a significant impact on the overall service quality, technician skill development, and customer ...join a cohort of others who have chosen to call Nestle home. Nestle Nespresso USA is an equal… more
- Carrier (New York, NY)
- …great at this job means combining deep technical knowledge with top-notch communication and customer service skills. That's the Carrier way. But our service ... where you don't just work on HVAC systems-you redefine service excellence. At Carrier, being a Commercial HVAC Apprentice...+ Paid travel time after the first hour and on- call schedule for better work-life balance (rotations every 7-8… more
- Trane Technologies (NY)
- …leave** needs. + **A regular schedule** (with overtime opportunities but never on- call !) Most workdays you'll be dispatched from your house. + Educational and ... measuring tools for diagnostic troubleshooting of laboratory equipment. + Document service and installation activities by completing work orders for each job,… more
- City of New York (New York, NY)
- …Administration's provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via ... includes, but is not limited to, the Family Services Call Center, Union Square Job Center, Refugee Job Center,...Center, the latter of which are designed to facilitate service delivery to specialized populations in order to minimize… more
- Keurig Dr Pepper (NY)
- …Management System (EAM) + Communicate with customer and/or sales to schedule service call activity and ensure customer satisfaction + Communicate with ... branch employees regarding EMO transactions and contractual issues + Manage multiple projects on across multiple platforms of data management systems. + Research EMO process and identify "mistakes'-Provide correction to all incorrect paperwork + Manage… more
- CVS Health (Albany, NY)
- …for this Field Service Technician position include providing great customer service while installing, diagnosing and solving retail equipment failures ... call for weekday evenings and onsite high severity service calls with rotating weekend and holiday coverage for...years of previous hands-on technical knowledge and experience Strong Customer Service skills Valid Driver's License with… more
- GE HealthCare (NY)
- …more efficiently. + Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely ... troubleshooting, repair and equipment installation techniques. Responsible for driving customer satisfaction through Service Excellence. **Job Description**… more