- Rochester Institute of Technology (Rochester, NY)
- …areas of exercising sound judgment, and decision-making. Demonstrated experience delivering outstanding customer service on the telephone, 2-way radio, and other ... . Performs other duties as assigned. Emergency Communications Officers provide excellent customer service to faculty, staff, students and the general public.… more
- Canon USA & Affiliates (NY)
- …and problem-solving - Patience and empathy when supporting customers - Experience in customer service or technical support roles - Knowledge of computer ... Accurately document all customer interactions using CRM ( Customer Relationship Management) tools to ensure consistent service...to apply for a position with Canon ITS, please call our Toll-free TDD Support Line for the Hearing… more
- Verint Systems, Inc. (Albany, NY)
- …Specialist is passionate about fixing problems and providing above and beyond type of customer service . They have a high sense of urgency matched with the ... timely solutions in a professional manner while demonstrating the highest level of customer service . + Facilitate resolutions with Verint's customer contacts… more
- Zenner & Ritter Home Services (Buffalo, NY)
- …Residential HVAC Technician, your day begins by heading to your first service call . You meet with the customer , listen to their concerns, and get straight ... a communication pro with a passion for delivering exceptional customer service ? If so, Zenner & Ritter...smoothly before moving on to the next job. Each call is different, so you get to solve new… more
- Pearl Interactive Network (Albany, NY)
- …other operational strategy assessments. + Establish a high standard for productivity, quality, customer service as well as define user guidelines. + Manage and ... management preferred. + Minimum 3 years of related experience in operations, customer service , including supervisory or equivalent military experience. +… more
- ConnectLife (Williamsville, NY)
- …in healthcare or human services related field preferred. Experience Requirements: + Customer service experience required. + Medical terminology and/or medical ... Family Support Specialist- Healthcare Call Center 4444 Bryant and Stratton Way, Williamsville,...Coordinate and triage external agency referrals while providing exemplary customer service , ensuring data entry accuracy prior… more
- International Rescue Committee (New York, NY)
- …+ Monitor and assess service desk performance metrics (eg, first call resolution, response time, customer satisfaction); communicate key insights to ... a positive team environment that encourages performance, accountability, and exceptional customer service . + Communicate team objectives clearly; identify… more
- US Foods (Buffalo, NY)
- …external relationships and cold call to develop new business. + Exceptional customer service and interpersonal skills. + A competitive spirit with a drive ... to enhance our clients' profitability. Our commitment to exceptional customer service distinguishes us from our competitors....needed and your contact information. A member of our HR department will return your call within two business… more
- TD Bank (Larchmont, NY)
- …and Registry) + Leads, develops and coaches the team on delivering effective Customer service , product, advice conversations and/or advice-giving service ; ... ability in providing direction, decision making, coaching Oversight of Customer Service + Proven ability to meet...communicate outcomes to all applicants by email or phone call . **Accommodation** TD Bank is an equal opportunity employer.… more
- iPostal1 (Montebello, NY)
- … base is quickly growing and we're looking for confident, upbeat, personable Customer Service professionals to support that growth in all locations. The ... satisfaction. When specialized tasks are completed, agents will support general customer service functions, including chats, emails, and calls. In addition… more