- Molina Healthcare (Albany, NY)
- …meet or exceed call center metrics while providing high quality consistent customer service + Removes barriers for member's, escalating high impact member ... Associate's degree or equivalent combination of education and experience **Preferred Experience** + Customer Service / Call Center experience in health care or… more
- Humana (Albany, NY)
- …organizations + Familiarity with service operations such as workforce management, customer service , or call center environments + Proficiency with ... leading workstreams spanning multiple business units and functions-such as customer service operations, workforce management, data/analytics-influencing key… more
- Amphenol Aerospace (Sidney, NY)
- Customer Service Representative Apply Now! Back...+ Associates degree with experience in customer service in a manufacturing environment or call ... Type: Full-Time The Role - Amphenol Aerospace Operations is seeking a Customer Service Representative to work out of its state-of-the-art facility in Sidney, NY.… more
- Catholic Health (Buffalo, NY)
- …and authorization process in healthcare preferred + One (1) year of experience in a customer service or call center setting preferred KNOWLEDGE, SKILL AND ... I activities. Additional expectations of this role include providing exceptional customer service , striving to anticipate and meet the needs of consumers,… more
- Chart Industries (Buffalo, NY)
- …that distinguish HNA's proposals and capabilities. 4. Complete required reports, including Service Reports, Customer Call Reports, Expense Reports and ... service experience. + A solid understanding of the product/ service offerings and customer base. + Ability to create and maintain strong relationships with… more
- Evolent (Albany, NY)
- …emerging technologies, and best practices to recommend innovative solutions that enhance the customer service experience. * On- Call Support: Provide periodic ... and Workforce Management (WFM) tools. * CRM Integration: Experience with CRM and customer service platforms. * Emerging Technologies: Knowledge of AI, chatbots,… more
- Elevance Health (Latham, NY)
- …manner. **Minimum Requirements** + HS diploma or GED + Minimum of 1 year of customer service or call -center experience; or any combination of education and ... authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. + Refers cases requiring clinical review to a… more
- Navy Federal Credit Union (Kings Point, NY)
- …+ Effective verbal and written communication skills Desired Qualifications + Experience in member/ customer service preferably in a call center, retail ... negotiable instruments are handled properly + Identify opportunities to cross service products and increase product penetration + Perform platform banking functions… more
- aptihealth (Clifton Park, NY)
- …or GED required; Associate degree strongly preferred + 1-2 years of experience in a customer service or call center role + Excellent verbal and written ... Provide accurate, clear information about aptihealth's services and offerings + Manage customer - service tickets, complete related tasks, and follow up to ensure… more
- Catholic Health Services (Roslyn, NY)
- …institution is preferred. Food service experience or experience working in a customer service call center setting. Salary Range Starting from USD ... $27.00/Hr. This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate's qualifications, skills, competencies and experience. The salary listed does not include any bonuses/incentive, differential pay or… more