- Broadview FCU (Buffalo, NY)
- …hours in an in-office model. + Commitment to delivering exceptional customer service and driving continuous improvement. Starting Compensation: $65,990-$80,838 ... car for this training. Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role in...to make informed decisions and drive improvement. + Utilize call monitoring and reporting tools to analyze trends, identify… more
- Skidmore College (Saratoga Springs, NY)
- Skidmore College Dining Services is accepting applications for the On Call Customer Attendant Short Order Cook. SUMMARY Prepare, cook, serve and clean work and ... appropriate image and dress + Establish and maintain a high level of customer service QUALIFICATION To perform this job successfully, an individual must be able… more
- Broadview FCU (Albany, NY)
- …in Business, Finance, or Related from an accredited institution. + Proven customer service experience or relevant work experience. + Excellent communication ... Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative ...moderate to advanced complexity with a goal of first call resolution and limited escalation by leveraging departmental tools… more
- Aspen Dental (Albany, NY)
- …**Must be professionally proficient in both English and** **Spanish** + 1+ years of customer service experience required (retail, call center, or hospitality ... critically to understand patient needs, use trained sales and customer service techniques to set appointments.Focus on... techniques to set appointments.Focus on appointment acceptance and customer care to reach individual and call … more
- City of New York (New York, NY)
- …equivalent, and two years of full time satisfactory experience in social/human services, call centers, customer service or a related setting performing ... appointment or assignment, including those who infract with a Vocational Rehabilitation Service (VRS) engagement activity and Fair Hearing New Initiatives & Quality… more
- Northwell Health (Melville, NY)
- …role is responsible for overseeing a large team of managers, supervisors, and customer service agents who provide crucial support to patients navigating complex ... technology) are appropriately allocated to meet daily and anticipated call demands and service level targets. 6. Quality Assurance & Compliance: Implement and… more
- Antech Diagnostics (Lake Success, NY)
- …Purpose/Overview** The Call Center Data Analyst delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary ... key performance indicators (KPIs) such as speed of answer times, average handle times, service levels, call volume trends, a and other associated call … more
- Mount Sinai Health System (New York, NY)
- …**General Skills and Competencies** + Able to work independently + Must have excellent customer service skills + Able to work well with patients, visitors, ... recipients and greeting patients and visitors with the highest level of customer service + Provides clerical and administrative support to physicians and is a… more
- Suburban Propane (Syracuse, NY)
- …Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of ... and reliability that underscores Suburban Propane's commitment to excellence in customer service ; (2) **_SuburbanCares_** - highlighting continued dedication to… more
- SUNY Upstate Medical University (Syracuse, NY)
- …will provide one call resolution, when possible, demonstrating excellent customer service and problem solving skills, while assisting callers with ... Job Summary: As a Call Center Representative, the incumbent's responsibilities include answering...equivalent combination of education and experience, excellent communication and customer service skills, ability to manage multiple… more
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