- Cardinal Health (Albany, NY)
- …Performance Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and ... Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. **Responsibilities:** + Conduct quality reviews of Adverse… more
- TTEC (Malta, NY)
- …and associates through helpful training and tips to help them succeed in quality customer experience on every call . You'll report to the Director, Quality ... You Bring to the Role** + Minimum 1 year call center or equivalent work experience + Continuously promoting...Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and… more
- Arnot Health (Elmira, NY)
- …** 5. Assumes on- call responsibilities for emergency and off hour non-routine service according to the Clinical Engineering on- call schedule. ** 6. Writes ... demonstrates the importance of satisfying the needs of the customer /patient by interacting with him/her in a friendly and...a friendly and caring way, being attentive to the customer 's needs, both psychologically and physically, and by taking… more
- Arnot Health (Elmira, NY)
- …learning experiences. ** 39. Acts as a preceptor as requested. ** 40. Takes call after demonstrating job competence. When on call , responds immediately when ... called upon for additional or emergency service . Will be required to rotate shifts and weekend...demonstrates the importance of satisfying the needs of the customer /patient by interacting with him/her in a friendly and… more
- Comcast (New York, NY)
- …continued trust and confidence in FreeWheel's supply products by delivering white-glove service inclusive of things like project tracking, feature request timing and ... executes account plans based on a strong understanding of customer goals, both business and technical. + Uses knowledge... feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …to efficiently resolve customer concerns, by actively listening to the customer , navigating screens on the computer, typing call documentation and speaking ... is right for you, we encourage you to apply! Job Description: Summary: The Customer Care Field Relations Specialist acts as the Face of the Organization by providing… more
- Barnes & Noble (Westbury, NY)
- …analytical and problem-solving skills with a strong focus on communication and customer service . Following a successful training period (M-F 9am-5:30pm), this ... * Ensure all activity is clearly documented in the call tracking system. * Place and expedite service...Windows Server 2019 operating systems) * Strong focus on customer relationships and the ability to work and collaborate… more
- BP Americas, Inc. (Oakfield, NY)
- …shipments, including active communication with recipients and stakeholders. + Provides excellent customer service to all internal and external customers. + ... be required to meet various business needs and requires on- call 24/7 in case of emergencies and plant failures...be computer literate and have knowledge of spreadsheets. + Customer service oriented with a positive attitude.… more
- Power-Flo Technologies (Rochester, NY)
- …and written communication skills and attention to detail required. + Strong customer service skills including phone etiquette, active listening, persuasiveness, ... prospective customers answering any questions. + Gain product and service knowledge and stay up to date with our...sales funnel. + Track the contact list and maintain customer records. + Take detailed call notes… more
- Camping World (Kingston, NY)
- …and verbal communication + Results driven and motivated for sales + Excellent customer service + Effectively manages responsibilities with time management to ... and talking points provided for each type of phone call initiated or received + Required to outbound ...of scheduling sales appointments. + Record and manage prospective customer information through the CRM. + Maintain a thorough… more