- Trinity Health (Rensselaer, NY)
- …analysis and problem solving + Previous call center experience a plus + Customer service oriented + Attention to detail, multitasking + Bi-lingual speaking a ... interested in hiring individuals with a commitment to high-quality customer service satisfaction and an ability to...+ Identify and escalate priority issues + Follow up customer calls where necessary + Document all call… more
- Trinity Health (Rensselaer, NY)
- …analysis and problem solving + Previous call center experience a plus + Customer service oriented + Attention to detail, multitasking + Bi-lingual speaking a ... interested in hiring individuals with a commitment to high-quality customer service satisfaction and an ability to...+ Identify and escalate priority issues + Follow up customer calls where necessary + Document all call… more
- City of New York (New York, NY)
- …CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people of ... Department information and services. This mission is accomplished through a state-of-the-art customer service facility designed to provide clients, the general… more
- City of New York (New York, NY)
- …of a skilled, courteous and efficient Call Center; review and monitor Customer Service Representatives calls (live and recorded) to ensure the accurate ... north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of...of revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement… more
- New York State Civil Service (Menands, NY)
- …one year of experience in a position where your primary responsibility was providing customer service to the general public, either in an environment with ... to this title under Section 70.1 of the Civil Service Law.Transfer:For 70.1 transfer to Call Center...well as basic Retirement System knowledge, to respond to customer inquiriesTelecommuting: The Office of the New York State… more
- Paddock Chevrolet (Tonawanda, NY)
- …needed. * Assisting customers with any service inquiry as needed. * .Provide amazing customer service experience in a manner that results in the customer ... outgoing phone calls and emails. * Work in our call center staffed and managed by the Dealership, and...staffed and managed by the Dealership, and handle our customer contacts, service and sales follow-up, and… more
- New York State Civil Service (Menands, NY)
- …Qualifications Must have 60 college semester credit hours and one year of work experience in customer service *; OR a high school diploma or GED and two years of ... No Agency Children & Family Services, Office of Title Call Center Representative 1 (Hourly) Occupational Category Other Professional...work experience in customer service .** Customer service … more
- Kaleida Health (Buffalo, NY)
- …or related field preferred.** **Experience** **10 plus years of experience in customer service /contact center leadership required. 5 years of experience ... **Director of Call Center** **Location:** **Larkin Bldg @ Exchange Street**...a centralized contact center across phone, chat, text and self- service channels, designed to deliver an exceptional and consistent… more
- ConnectLife (Williamsville, NY)
- … Call Center 4444 Bryant and Stratton Way, Williamsville, NY Healthcare Customer Service Representatives are encouraged to apply! This is an in-office ... degree or higher in healthcare related field preferred. Experience Requirements: + Customer service experience required. + Medical terminology and/or medical… more
- University of Rochester (Batavia, NY)
- …including general clerical, general information, wayfinding, technical support, provider/ service referral, patient registration, and scheduling services to the ... the execution of new protocols and procedures within the call center. Provides guidance on the most complex calls...expert for others on the team. Monitors and audits customer interactions for quality and accuracy. **ESSENTIAL FUNCTIONS** +… more
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