- New York State Civil Service (Menands, NY)
- …three years of experience in a position where your primary responsibility was providing customer service to the general public either in an environment with ... Call Center Rep 1 calls and/or have direct customer contact to ensure adherence to quality control, performance,...Minimum Qualifications Transfer:One year of permanent competitive or 55b/c service in this title or in a title eligible… more
- Mount Sinai Health System (New York, NY)
- …**General Skills and Competencies** + Able to work independently + Must have excellent customer service skills + Able to work well with patients, visitors, ... recipients and greeting patients and visitors with the highest level of customer service + Provides clerical and administrative support to physicians and is a… more
- SUNY Upstate Medical University (Syracuse, NY)
- …will provide one call resolution, when possible, demonstrating excellent customer service and problem solving skills, while assisting callers with ... Job Summary: As a Call Center Representative, the incumbent's responsibilities include answering...equivalent combination of education and experience, excellent communication and customer service skills, ability to manage multiple… more
- US Tech Solutions (East Syracuse, NY)
- …thrive in a fast-paced environment and are looking for an opportunity to develop your customer service career, then we have a great opportunity for you. We are ... Center is a high-volume, fast paced and metric driven call -center team atmosphere with high emphasis on customer...per day while maintaining a positive/responsive attitude with the customer * Excellent customer service … more
- Trinity Health (Rensselaer, NY)
- …analysis and problem solving + Previous call center experience a plus + Customer service oriented + Attention to detail, multitasking + Bi-lingual speaking a ... interested in hiring individuals with a commitment to high-quality customer service satisfaction and an ability to...+ Identify and escalate priority issues + Follow up customer calls where necessary + Document all call… more
- Trinity Health (Rensselaer, NY)
- …analysis and problem solving + Previous call center experience a plus + Customer service oriented + Attention to detail, multitasking + Bi-lingual speaking a ... interested in hiring individuals with a commitment to high-quality customer service satisfaction and an ability to...+ Identify and escalate priority issues + Follow up customer calls where necessary + Document all call… more
- City of New York (New York, NY)
- …CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people of ... Department information and services. This mission is accomplished through a state-of-the-art customer service facility designed to provide clients, the general… more
- Canandaigua National Bank & Trust (Pittsford, NY)
- …+ A high school diploma or equivalent with an emphasis in business curriculum; bank customer service representative training. + A minimum of one (1) year of ... recognizing and uncovering caller needs and providing a superior customer experience with any banking needs. Call ...experience in a customer service focused role required. + A… more
- City of New York (New York, NY)
- …of a skilled, courteous and efficient Call Center; review and monitor Customer Service Representatives calls (live and recorded) to ensure the accurate ... north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of...of revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement… more
- Lincoln Financial (Albany, NY)
- …You will build relationships cross functionally that lead to providing excellent customer service , increasing revenue, and reducing risk. You will drive ... customer inquiries while ensuring accurate, fair and efficient call management. In addition, you will manage workloads to...and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln… more