- Pearl Interactive Network (Harrisburg, PA)
- …and maintain systems for capturing, analyzing, and reporting quality measures related to call handling, customer interactions, and service outcomes. + ... of services provided by support staff, including team leaders, supervisors, and customer service representatives (CSRs). This role includes monitoring incoming… more
- Medtronic (Hershey, PA)
- …support to assist the district in meeting Cardiac Rhythm Management sales and customer service objectives. CRM seeks collaborative candidates who will meet our ... during the quarter, as determined by local management. Weeknight call coverage is the primary responsibility of the Sales...medical terminology and the medical device industry + Excellent customer service skills + Proven ability to… more
- Carrington (Coraopolis, PA)
- …planning, forecasting, managing, monitoring, reporting, and resource management within Carrington's call center and dialer operations. Focus on the use of ... bonus. **What you'll do:** + Develop the standard reporting practices for Customer Contact and the Dialer Operations. + Responsible for leading Carrington's Dialer… more
- Impact Fire (Pottstown, PA)
- …+ Procure Parts/Materials for service work orders. + Establish and maintain customer satisfaction follow up and call back procedure and provide senior ... best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have...experience + Able to handle high volume email & call monitoring + Good communication skills + Ability to… more
- UGI Corporation (Denver, PA)
- …Job Segment: Sustainability, Substance Abuse, Behavioral Health, Marketing Manager, Call Center Supervisor, Energy, Healthcare, Marketing, Customer Service ... evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000...solicitation of customers, marketing initiatives, company events, working with Call Center, EE&C, and Customer Outreach staff… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …the first line of support for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and a desire to "own" customer ... incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, ...the phone, chat, and remote support in a high-volume call center environment. Since the service desk… more
- Concentrix (Harrisburg, PA)
- …world-class customer service , troubleshooting, and technical support + Provide inbound customer support using a call flow guide in the customer 's ... customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions… more
- Verint Systems, Inc. (Harrisburg, PA)
- …Specialist is passionate about fixing problems and providing above and beyond type of customer service . They have a high sense of urgency matched with the ... timely solutions in a professional manner while demonstrating the highest level of customer service . + Facilitate resolutions with Verint's customer contacts… more
- St. Luke's University Health Network (Allentown, PA)
- …to multitask and prioritize accordingly. + Demonstrates good listening skills and customer service . + Demonstrates a complete knowledge of job responsibilities. ... will provide indirect patient care in a fast-paced Telephone Call Center. Obtains and verifies demographics from callers when...and has the ability to multitask in a high call volume atmosphere. Meets the communication needs of the… more
- Penn Medicine (Philadelphia, PA)
- …rotation as assigned. + Performs other duties as assigned. Accountabilities + Delivers customer service to IS clients seamlessly across system boundaries. + ... working with appropriate programming languages, operating systems and software + Strong customer service orientation and ability to follow through issues to… more