- PNC (Pittsburgh, PA)
- …May support analysis and report generation, exception processing and service management. Implements new products, services, and operational solutions as ... of production problems. + Develops and maintains technical, operational and service procedures, as well as process workflows for operational/applications teams. PNC… more
- PNC (Pittsburgh, PA)
- …serves as a point of escalation for complex transactions. Partners internally with service partners to route calls, documents or other action items to complete ... verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. May review reports to… more
- The Hershey Company (Hershey, PA)
- …and gifts. Part of what makes our guests' experience so amazing is the exceptional customer service our team provides. In fact, our mission is to create ... this position. The position requires a focus on exceptional customer service and expects the individual to...or email. To request an accommodation via phone, please call +1 ### and leave a voicemail with your… more
- PNC (Pittsburgh, PA)
- …programs which reduce insurable losses to the organization. Oversees claims and customer service administration. + Responsible for establishing and maintaining ... business resiliency and capabilities relating to third-party data and service providers. PNC Employees take pride in our reputation...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- PNC (Horsham, PA)
- …diverse industries across the US Our mission is to deliver high-impact, customer -centric financial products and services that drive success for our clients. As ... to offer customers a differentiated product experience. + Participates in customer focused quality assessments and improvement processes. Leverages knowledge of… more
- PNC (East Pittsburgh, PA)
- …recommend enhancements to telephony platforms and integrations to improve efficiency and customer experience. **Job Description** + Owns the vision and definition of ... the product. Serves as the voice of the Customer . Ensures the Scrum Team(s) effort is concentrated on the right priorities based on business value. + Defines and… more
- Robert Half Accountemps (Pittsburgh, PA)
- …in a team environment while maintaining independenceRequired Skills and Qualifications: * Customer Service and Negotiation: Proven ability to address customer ... and would like to be considered. After applying, please call Robert Half at ### (please ask for Carrie,...* Minimum of two years of experience in collections, customer service , or sales. * Familiarity with… more
- PNC (Pittsburgh, PA)
- …reviews. + Reviews AML and Sanctions compliance reports and related customer risk profiles. Identifies issues, escalates through proper governance channels as ... regarding compliance impact on overall business activities, product development and customer activities. Works cooperatively with the business, legal partners, audit… more
- PNC (Philadelphia, PA)
- …be available. This job entails working with Marketing Strategy to design PNC's one-to-one customer decisioning approach to be built in Pega Customer Decision Hub ... with business development in Pega CDH * Understand how PNC's one-to-on customer decisioning is integrated across channels leveraging Pega CDH **Job Description** +… more
- Comcast (Harrisburg, PA)
- …to resolve service issues. Develops partnership with internal departments (eg customer service , technical operations) to ensure customer satisfaction. + ... with new and existing customers as necessary to understand customer reactions to Comcast products, services and sales channel...feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do… more