- Saint-Gobain (TX)
- …consistent with customer expectations or agreement. + Must be on continuous call to respond to customer requests for assistance; diagnoses and solves ... the Odessa, Texas area With safety as the top priority, the Field Service Technician (FST) is responsible for installation, maintenance, and repair of equipment.… more
- Rocket Software (Austin, TX)
- …full-time remote opportunity located anywhere in the United States. The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role ... modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our… more
- Reynolds & Reynolds (College Station, TX)
- … Dispatcher, you would be responsible for dispatching Reynolds and Reynolds Field Service Technicians to customer sites when system problems occur. You will ... and other Reynolds and Reynolds personnel who are reporting hardware problems with customer -owned equipment. In addition to that, you will also take parts and supply… more
- USAA (San Antonio, TX)
- …special and impactful. **The Opportunity** **It is all about learning and growing.** Our Insurance Customer Service role may be a new career for you. There's a ... San Antonio, TX 78288** for future insurance sales and customer service opportunities in **Fall** **202** **5**...detailed issue diagnosis while minimizing member transfers, escalations and call backs. + Efficiently operate in a contact center… more
- Otis Elevator Company (Houston, TX)
- …class partnership and support leading to the growth of business and increasing continued customer loyalty in service and repair + Develop action plans to address ... billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service ...do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality… more
- TTEC (Austin, TX)
- …answer associate questions, issues, and customer escalation while ensuring quality customer experience on every call . You're an instrumental part in creating ... associated with goals. These include: + Revenue Targets + Customer Satisfaction Score + Service Level Goals...You Bring to the Role + Minimum 1 year call center, equivalent work or sales management experience +… more
- Citigroup (San Antonio, TX)
- …department to resolve client requests promptly and achieve excellent internal and external customer service + Documents, tracks, and monitors items escalated to ... partners to align coaching efforts with training strategy, focusing on knowledge and service improvement + Monitors and manages standard call center metrics for… more
- Westdale Asset Management (Houston, TX)
- …both independently and with a team in a fast-paced, customer service -oriented environment. + Weekends as circumstances warrant; on- call every other week. ... in addition to base pay. We are seeking a Service Technician I for our 200-unit apartment community in...into beautiful apartments, preparing them for new residents to call home. You will also be responsible for the… more
- Entrust (TX)
- …accurate and proper trunk inventory levels** **Follow established processes for service activity reporting and call management** **Accept, organize, and ... service calls utilizing a dispatch system** **Drive to customer sites daily to provide service and...**Drive to customer sites daily to provide service and maintenance** ** Customer Interaction:** **Interact with… more
- Zurich NA (Houston, TX)
- …to join our Group in North America. **(GCA) Service Manager** supports and leads Customer Service Team Leads and Customer Service Coordinators in the ... be able to put his/her problem solving, analytical and customer service skills to use every day....and delegates daily activities and work processes related to call center operations and emergent case management + Communicates… more