- Mount Sinai Health System (New York, NY)
- …communications channels by providing superior customer service . The FPA Access Center which is centralized contact/ call center for the Mount Sinai ... **Job Description** In the Scheduling Coordinator role within the FPA Access Center , you will be responsible for exemplifying patient experience while interacting… more
- Albany Medical Center (Albany, NY)
- …Work Schedule: Monday - Friday We are seeking an Administrative Associate with excellent customer service skills and clerical experience to join our team! The ... in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support...health record and Microsoft Office a plus. + Excellent customer service skills. + Ability to multi-task… more
- Compass Group, North America (Valhalla, NY)
- …control. + Serves customers in a friendly, efficient manner following outlined steps of service . + Interacts with customers and resolves customer complaints in a ... We are hiring immediately for part time and on call INFANT FORMULA AND MILK TECHNICIAN positions. + Location:...FORMULA AND MILK TECHNICIAN positions. + Location: Westchester Medical Center - 100 Woods Road, Valhalla, NY 10595 Note:… more
- Kyndryl (Albany, NY)
- …cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + ... and workflow-driven architectures. + Deliver measurable outcomes such as improved first- call resolution, reduced handle time, and enhanced customer satisfaction.… more
- University of Rochester (Rochester, NY)
- …physiology, pathology, clinical tests and procedures in working languages + Strong customer service and communication skills **LICENSES AND CERTIFICATIONS** + ... interpreting services for all clinical and professional University of Rochester Medical Center Staff, patients, and caregivers. These services are provided for SMH… more
- Charles Evans Center (Bethpage, NY)
- …relevant experience. + Ability to multi-task while providing high level customer service . + Bilingual English/Spanish preferred. + Prior call center ... week, required Salary: $24.72/hour Bethpage, NY The Charles Evans Center (CEC) is a Federally Qualified Health Center...and triage phone calls and messages. + Provide exceptional customer service to all visitors and staff… more
- Albany Medical Center (Albany, NY)
- Department/Unit: Patient Engagement Center Work Shift: Day (United States of America) Salary Range: $41,136.28 - $57,590.79 The Patient Engagement Liaison is the ... information retention, high volume workflow and quick turnaround time of telephone call and fax information. Responsibilities: + Ability to handle high volume… more
- Monroe Plan for Medical Care (Rochester, NY)
- …as specified + High school diploma or equivalent. + 2 years of experience in a customer call center service position. + Effective and diplomatic oral ... associates and participating providers in accordance with Medicaid, corporate service strategy and legislative requirements. Demonstrates through customer … more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
- Stony Brook University (Stony Brook, NY)
- …degree. At least 4 years of face to face patient and physician customer service related to healthcare. Experience with Microsoft Office applications. Problem ... Staff Assistant I - Cancer Center - Saturday Availability Required **Position Summary** At...and positive demeanor to ensure patient and referring MD service excellence while meeting the operational needs of the… more