- Monroe Plan for Medical Care (Rochester, NY)
- …as specified + High school diploma or equivalent. + 2 years of experience in a customer call center service position. + Effective and diplomatic oral ... associates and participating providers in accordance with Medicaid, corporate service strategy and legislative requirements. Demonstrates through customer … more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
- Stony Brook University (Stony Brook, NY)
- …degree. At least 4 years of face to face patient and physician customer service related to healthcare. Experience with Microsoft Office applications. Problem ... Staff Assistant I - Cancer Center - Saturday Availability Required **Position Summary** At...and positive demeanor to ensure patient and referring MD service excellence while meeting the operational needs of the… more
- Enviri Corporation (East Syracuse, NY)
- …as well operational and financial results of the location. In conjunction with sales, customer service , accounting, and health and safety groups, ensure that all ... from using the online system, Clean Earth offers the following alternate application procedure: Call toll free ### and leave your name, phone number, city and state… more
- NBT Bank (Oneida, NY)
- …+ High School Diploma or GED required + Associates Degree preferred + Customer service experience preferred Skills and Abilities: + Strong Communication skills, ... representing the NBT brand and core values. The Contact Center supports customer inquiries through phone, message...us via email at ###@nbtbank.com. The Human Resources Shared Service Center hours of operation are Monday… more
- M&T Bank (Rochester, NY)
- …and Experience Required:** Associate's degree and a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience or ... and/or work experience, including a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience. Minimum of 1… more
- Stony Brook University (Stony Brook, NY)
- …of Information technology and documents all work according to standards + Adheres to customer service standards. + Provide on- call /recall support. + Provides ... IT experience in a complex healthcare environment, preferably in academic medical centers or tertiary care settings supporting and implementing applications in a… more
- Albany Medical Center (Albany, NY)
- …including Authorization Requirements and Setting of Care (High proficiency) + Proven customer service skill with ability to exceed expectations + Ability ... Ability to work in multiple systems during a telephone call or patient facing interaction to complete an accurate...with extremely tight timeframes due to late booking of service + Access Center /Birthplace ONLY:Responsible for the… more
- Vail Resorts (NY)
- …who has a sense of urgency and recognizes the importance of adhering to call center and customer service standards. + Ability to work well with the ... equivalent: college preferred + 1+ year experience in a customer service role, preferably in a call center environment + Knowledge of and the ability to… more
- Stony Brook University (Commack, NY)
- …Ensure appropriate decision-making at the care coordinator level and excellent customer service . Ensure standard protocols meet Program requirements for ... as assigned. **Member Clinical Services:** + Answer patient inquiries via the Call Center and respond efficiently to resolve access issues for members. + Review… more