- University of Rochester (Rochester, NY)
- …an in- or outbound service center , consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL FUNCTIONS** ... patient services. Maintains performance and quality standards based on established call center metrics, including turn-around times. Creates budget installment… more
- New York State Civil Service (Albany, NY)
- …Previous experience working in customer or client relations (ie. Direct services, call center ) Additional Comments The Department of State is proud to be ... which includes use of office software (eg, email, word processing), provision of customer service , business writing, and/or office administration. To be advanced… more
- UHS (Johnson City, NY)
- …and regulatory agencies. Priority will be given to activities that directly affect customer service . Complies with the Interventional Cardiology departmental on ... Primary Department, Division, or Unit: Cardiac Catheterization Lab, UHS Wilson Medical Center Primary Work Shift: Day Rotational Regular Scheduled Weekly Hours: 32… more
- Knowledge Builders Inc. (Albany, NY)
- …(web-based) computer systems; excellent communication skills, including telephone skills and customer service ; ability to work independently and prioritize ... Communicable Laboratory Reporting System (ECLRS) to CDESS - Assist the DOVE's Vaccine Call Center as needed, this may include: Answer the Vaccine Call … more
- City of New York (New York, NY)
- …of computer and application related issues. - Perform in a high-volume IT Help Desk call center , with a high degree of professionalism. - Escalate issues as ... to ensure issues have been resolved and provide excellent customer service . - Provide remote desktop and...troubleshoot computer hardware and software. - Accurately maintains Unit's call center tracking system ensuring that calls… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... + Synthesize complex analyses into succinct presentations. + Lead customer interactions fostering trust, expertise and cooperation. + Extract,...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- US Foods (Buffalo, NY)
- …will ensure a Transportation department culture focused on people, safety, service , and cost through meaningful engagements with drivers, best in-class ... service to customers, and safe and profitable operations. They...timely daily outbound shipments to customers and other distribution centers within the organization. **ESSENTIAL DUTIES AND RESPONSIBILITIES** *… more
- Arrow Financial Corporation (Glens Falls, NY)
- …for you if you have experience in: > Working Collaboratively in a Call Center Environment > Problem Solving and Excellent Customer Service Skills > Task ... and internal customer inquiries in a timely manner utilizing quality customer service and business etiquette skills. > Assist team members as needed to meet… more
- NBT Bank (New Paltz, NY)
- …As a leader of the branch team, is a role model in providing exceptional customer service while promoting and offering bank products and services, as they ... Provides and leads a team to deliver superior quality customer service and a positive banking experience...us via email at ###@nbtbank.com. The Human Resources Shared Service Center hours of operation are Monday… more
- TD Bank (New York, NY)
- …Mortgage Servicing (performing only), the Fair Credit Reporting Act (FCRA) Center of Excellence (COE), Auto Servicing and Originations, and Unsecured Personal ... portfolio, business or function on development and maintenance of all aspects of Compliance/ Center of Excellence programs in line with the Bank's risk philosophy and… more