- Broadview FCU (Albany, NY)
- …in Business, Finance, or Related from an accredited institution. + Proven customer service experience or relevant work experience. + Excellent communication ... Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative ...skills and attention to detail. + Proficient in using call center software and computer applications. +… more
- SUNY Upstate Medical University (Syracuse, NY)
- …will provide one call resolution, when possible, demonstrating excellent customer service and problem solving skills, while assisting callers with ... Job Summary: As a Call Center Representative, the incumbent's responsibilities...equivalent combination of education and experience, excellent communication and customer service skills, ability to manage multiple… more
- US Tech Solutions (East Syracuse, NY)
- … and troubleshooting **Key Qualifications:** * Working knowledge of call center tools such as CRM ( Customer Relationship Management software) and phone ... and are looking for an opportunity to develop your customer service career, then we have a...a high-volume, fast paced and metric driven call - center team atmosphere with high emphasis on customer… more
- Trinity Health (Rensselaer, NY)
- …and problem solving + Previous call center experience a plus + Customer service oriented + Attention to detail, multitasking + Bi-lingual speaking a plus ... **Employment Type:** Full time **Shift:** Day Shift **Description:** ** Call Center Registration Associate - Rensselaer...interested in hiring individuals with a commitment to high-quality customer service satisfaction and an ability to… more
- Trinity Health (Rensselaer, NY)
- …and problem solving + Previous call center experience a plus + Customer service oriented + Attention to detail, multitasking + Bi-lingual speaking a plus ... **Employment Type:** Full time **Shift:** Day Shift **Description:** ** Call Center Registration Associate - Rensselaer...interested in hiring individuals with a commitment to high-quality customer service satisfaction and an ability to… more
- Kaleida Health (Buffalo, NY)
- …informatics, or related field preferred.** **Experience** **10 plus years of experience in customer service /contact center leadership required. 5 years of ... **Director of Call Center ** **Location:** **Larkin Bldg @...strategy, implementation, and ongoing operations of a centralized contact center across phone, chat, text and self- service … more
- City of New York (New York, NY)
- …to facilitate the development of a skilled, courteous and efficient Call Center ; review and monitor Customer Service Representatives calls (live and ... north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of...of revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for… more
- Canandaigua National Bank & Trust (Pittsford, NY)
- …caller needs and providing a superior customer experience with any banking needs. Call Center Specialists have tools at their disposal to provide all of our ... What does a Call Center Specialist do at Canandaigua...or equivalent with an emphasis in business curriculum; bank customer service representative training. + A minimum… more
- Lincoln Financial (Albany, NY)
- …74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager** to support the Retirement Plan Services organization in a work ... from home environment. _Background Details_ As a Retirement Call Center Manager, you will manage an...build relationships cross functionally that lead to providing excellent customer service , increasing revenue, and reducing risk.… more
- SUNY Upstate Medical University (Syracuse, NY)
- …the appropriate Associate Director of Pharmacy via e-mail or phone. Provide one call resolution, demonstrating excellent customer service and problem-solving ... Job Summary: The Pharmacy Call Center Representative answers all incoming...image to all callers, be articulate, and demonstrate excellent customer service skills while building a rapport… more