- Penn State Health (Hershey, PA)
- …quality scheduling experience for the patients of Penn State Health. Deploys excellent customer service engagement skills by phone. Schedules accurately for all ... Healthcare Administration or a related field preferred. + Prior Call Center , Healthcare IT, or Healthcare operational...+ Prior Ambulatory practice site experience preferred. + Strong customer service background preferred. **WHY PENN STATE… more
- Bank of America (Scranton, PA)
- Client Solutions Banker - Call Center 1st and 2nd shift. Scranton, Pennsylvania **To proceed with your application, you must be at least 18 years of age.** ... and Regulations + Adaptability + Client Experience Branding + Customer Service Management + Issue Management +...in the banking/financial industry. + Experience working in a call center . + Experience in retail sales.… more
- Boscov's Department Store, LLC (Laureldale, PA)
- Call Center Representatives - FT- NEW...locations * Opportunity to learn additional customer service functions within our care center such ... ecommerce side of the business? Then join our care center team today! Our Care Center Representatives...as on line chat. Job Requirements * Excellent customer service skills; sales skills helpful *… more
- CVS Health (Harrisburg, PA)
- …staff on work procedures, proper call handling and teamwork delivering excellent customer service . Is visible and available to staff to answer questions, ... call center operations. **Preferred Qualifications** - 2 years leading member/ customer service team. - Experience in a Medicaid and/or Medicare setting.… more
- Humana (Harrisburg, PA)
- …first** We are seeking a dynamic and results-driven Sales Manager to lead our Agnostic Call Center Sales Team within the IFG line of business. This leader will ... + Foster a culture of accountability, continuous improvement, and customer -focused selling. + Ensure operational excellence in a fully...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Teleperformance USA (PA)
- …(5) or more of the following:** + **More than six (6) months experience as an inbound call center customer service representative** + **More than six (6) ... to drive improved performance.** + **Coach and update Agents/Representatives via call calibrations, one-on-ones, live side-by-sides, huddles, team meetings, etc.** +… more
- UPMC (Pittsburgh, PA)
- …areas. + High school graduate required. + Minimum of 2 years of customer service and/or call center experience preferred. + Knowledge of Home Health ... outbound follow-up calls in accordance with departmental initiatives. + Provide exemplary customer service by being proactive and responsive to all customer … more
- WellSpan Health (Lebanon, PA)
- …Required **Work Experience:** + Less than 1 year 3-6 months customer service Required + Previous call center experience Preferred **Knowledge, Skills, ... manages a high volume of fast paced incoming phone calls. Provides exceptional service and to all internal and external customers by identifying and addressing the… more
- UGI Corporation (Frazer, PA)
- …* 2+ years' experience in contact center operations or customer service roles * Demonstrated expertise in call handling techniques and customer ... * Serve as the primary liaison between the Contact Center (CES) and Field Operations to ensure customer...that basis. Nearest Major Market:Philadelphia Job Segment: Behavioral Health, Substance Abuse, SAP, ERP, Healthcare, Customer Service ,… more
- Geisinger (Danville, PA)
- …delivery and inventory management. The position has basic patient/provider service responsibilities through communication and message retrieval. Job Duties + ... Provide patient/provider/ customer care + Use the pharmacy computer system to...computer system to facilitate patient care + Participate in patient/provider/ customer care activities that do not require the expertise… more