- Houston Methodist (The Woodlands, TX)
- …care and adherence to standards of practice for optimal patient safety, quality outcomes, and customer service . Duties may be varied and may include many of the ... in optimization of staff performance, teamwork, patient safety, and customer service . Provides feedback to management on...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Houston Methodist (The Woodlands, TX)
- …The Senior Patient Access Associate employs effective communication skills, promoting excellent customer service in every interaction, and serves as a resource, ... post-secondary education, etc.) **WORK EXPERIENCE** + Four years of customer service experience to include two years...+ Business professional Yes + Other (department approved) Yes **ON- CALL _*Note that employees may be required to be… more
- Houston Methodist (Houston, TX)
- …data, manage variances, and report a summary of variance results. Supports a customer service model from System Patient Safety to the entities. **QUALITY/SAFETY ... as necessary to ensure the best possible delivery of service and high customer /patient satisfaction. + Drives...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Houston Methodist (Houston, TX)
- …Communicates team resource and performance improvement needs to ensure quality and customer service standards, impacting quality and safety department and ... members and co-workers in a manner consistent with a customer service focus and application of positive...+ Business professional No + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Houston Methodist (Houston, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages ... as necessary to ensure the best possible delivery of service and high customer /patient satisfaction. + Drives...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Houston Methodist (Houston, TX)
- …giving direction to staff as necessary to ensure the best possible delivery of service and high customer /patient satisfaction. + Drives department service ... ensures development for staff to meet overall objectives in terms of quality, service and cost effectiveness. Provides timely guidance and feedback to help others… more
- Houston Methodist (The Woodlands, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Strong ... assumes leadership responsibilities with high level contributions in the unit, service line, and across the institution. Responsibilities for this position may… more
- Houston Methodist (The Woodlands, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + ... skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers; capable of… more
- Mass Markets (TX)
- …below qualities: + High School Diploma + 3-4 years of experience working as a call center trainer or team leader. + Proven experience in designing and delivering ... + Proficiency in using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures. + Excellent verbal and… more
- Houston Methodist (Houston, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + ... updates and their effect on customers. Acts as liaison between the customer and the technical team facilitating requirements gathering sessions, sets expectations… more