- Mass Markets (Killeen, TX)
- …is a confident public speaker, personable, creative, dependable, and driven. Experience in call center operations or client services is a strong advantage. This ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Mass Markets (Killeen, TX)
- …on the job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service , tech support, sales, ... aptitude for conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) +… more
- CyrusOne (San Antonio, TX)
- …System Platform (Application Server, Historian, OMI/InTouch) and AVEVA Unified Operations Center (UOC) + Manage the Galaxy Repository, ensure object integrity, and ... + 7+ years hands-on experience with AVEVA System Platform and/or Unified Operations Center (UOC) + Strong Visual Basic development skills (VB.NET, VBA, VBScript) +… more
- SOS International LLC (El Paso, TX)
- …and safety/well-being calls. Collaborate with ORR stakeholders to resolve concerns, enhance service delivery, and improve call center effectiveness. Lead ... staff development. The Assistant Project Manager will contribute to efficient 24/7/365 call center operations, ensuring trauma-informed support for UAC and… more
- Methodist Health System (Dallas, TX)
- …and technology capabilities, and human resource requirements. Maintains the ongoing service relationships between the Health Informatics department and its direct ... positive attitude. Highly self-motivated, directed, and change-oriented. Very strong customer orientation. Ability to analyze highly complex systems and workflows.… more
- CVS Health (Austin, TX)
- …include various issues ranging from claims that are adjudicated incorrectly to rude customer service . You will be responsible for identifying the Medicare ... for researching and resolving Medicare complaints received via the Centers for Medicaid and Medicare Services (CMS). In this...both written and oral format. This is not a call center position, but you will be… more
- Mass Markets (TX)
- …multiple regions. + Identify and secure new business opportunities in the BPO and call center space. + Foster long-term relationships with enterprise clients and ... teams and achieving aggressive targets. + Strong understanding of BPO services, customer service , and outsourcing models. + Excellent communication, negotiation,… more
- Houston Methodist (Nassau Bay, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Strong ... as appropriate to ensure the best possible delivery of service , quality outcomes, and high customer /patient satisfaction....+ Business professional Yes + Other (department approved) Yes **ON- CALL _*Note that employees may be required to be… more
- Houston Methodist (Nassau Bay, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Strong ... as a consultant and subject matter clinician for a service line/specialty area, functioning at the Expert level of...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Houston Methodist (Sugar Land, TX)
- …education, etc.) **WORK EXPERIENCE** + One year of experience in a strong customer service environment + Experience in a healthcare related work environment ... May assist clinical staff as per scope of treatment center . **FINANCE ESSENTIAL FUNCTIONS** + Works with patient access...members and co-workers in a manner consistent with a customer service focus and application of positive… more