- AECOM (Virginia Beach, VA)
- …schedule associated with the needs of the operations. + Previous experience working in a call center , customer service , 911 Operator or dispatching ... + Perform communication tasks consistent with the program's high level of customer service expectations and training. + Dispatch and communicate with… more
- CyrusOne (Sterling, VA)
- …between internal stakeholders, contractors, and external partners. + Collaborate with Service Delivery, Facility Management, IT, InfoSec, Customer Success, ... and Construction teams to deliver new projects and data centers . This position requires a proactive expert with a...to ensure that security initiatives align with overall data center operations and customer requirements. Budget Management:… more
- Brink's (Richmond, VA)
- …and upholding the company's customer care commitment and policies. The Call Center Agent is primarily responsible for assisting customers via telephone, ... Customer Success your mission is to deliver exceptional customer service while educating the customer...required + Minimum of 2 years' experience in a call center setting. + Excellent computer, language… more
- NTT America, Inc. (Ashburn, VA)
- …where you can grow, belong and thrive. **Your day at NTT DATA** Provide customer service , troubleshooting, as well as incident escalation for all users ... communication coordinator and situation manager during any critical incidents call bridge events. + Performs other duties as assigned....to work in a fast paced environment. + Strong customer service and interpersonal communication skills with… more
- UGI Corporation (Fredericksburg, VA)
- …High School Diploma or Equivalent. + One to two years customer service experience; in a contact center preferred. + Demonstrated understanding of ... basis. Nearest Major Market:Washington DC Job Segment: Behavioral Health, Substance Abuse, CRM, Relationship Manager, Healthcare, Technology, Customer Service more
- SAIC (Quantico, VA)
- …support to approved seat service DCSA end users. + Part of a call center of mission-ready technicians to assist staff with data input/output devices issues ... IT environment (ie, One IT). **Job Description** + Supports customer service requests and IT service...resolves, and closes service requests beyond first call resolution. + Handles customer interactions across… more
- SolomonEdwards (Richmond, VA)
- …Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, ... About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and...one of its mortgage clients to operate in a call center environment supporting consumer direct lending.… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …best practices. * Performance Optimization: Identify and implement strategies to improve call center efficiency, customer experience, enhancement delivery, ... (NGD) is a vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address the needs of beneficiaries… more
- Amazon (Herndon, VA)
- …Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers . If you are passionate about the Customer Experience, think and ... keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power,...empowers you to own them to completion. The Data Center Controls Engineering team is looking for exceptional individuals… more
- TD Bank (Vienna, VA)
- …part of an ongoing transformation of the Name Screening Operations team, a new Center of Excellence is being established to handle all initial alert adjudication and ... Business, Negative Media, and additional Prevention and Detection-related alerts. The Customer Adverse Media Team Lead I assesses and/or adjudicates and prioritizes… more