- AECOM (Virginia Beach, VA)
- …smart pads. + Working knowledge of basic automotive repair. + A positive customer service attitude - both to co-workers (internal customers) and external ... customer focused mindset for Overnight and Evening Safety Service Patrol Operator positions in Virginia Beach, VA. These...the motoring public. As this is a 24/7/365 operation center , schedules are dictated by operational need and stated… more
- Dominion Energy (Hampton, VA)
- …of customer outages) + Work closely with the Regional Operations Centers within the Dominion service territory + Knowledge of Safety processes ... Service Worker II - Underground (Peninsula-Hampton, VA) Dominion...6 months of employment + Must be available for call out, overtime availability (including extended workday and holidays),… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …initiative. This role requires expertise in software development, cloud-based contact center platforms, and Medicare-related customer service workflows. ... vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address...software development, with at least 3 years in Medicare call center environments. * Strong knowledge of… more
- CACI International (Sterling, VA)
- …with appropriate stakeholders + Organizing, planning, and monitoring a program's customer service department to ensure optimized interaction between the ... CACI is currently looking for a motivated, career and customer -oriented Service Desk Lead with Agile methodology...and Incident Management + Experience leading a large 365x24x7 on- call service desk team supporting multiple software… more
- The Goodyear Tire & Rubber Company (Richmond, VA)
- …Our mission statement is ' SERVICE EXCELLENCE - ALWAYS'. Goodyear Commercial Tire & Service Centers (CTSC) are owned by Goodyear - which makes them uniquely ... semi-truck fleets". To elaborate a bit further; when a customer has a tire related failure, a Technician is...call period, they are expected to run after-hours service calls **at a 95% Accept rate** , which… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …(NGD) is a vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address the needs of beneficiaries ... business analysis, with at least 3 years in Medicare call center environments. * Strong understanding of...* Strong understanding of Medicare policies, claims processing, and customer service operations. * Proficiency elaborating and… more
- SAIC (Norfolk, VA)
- …(MCEN) and other legacy networks. **NOTE:** + This is a rotating-shift 24/7 operations in a call center environment + Must be able to work an 8 hour shift within ... fast-paced environment + Outstanding analytical, problem solving skills, and excellent customer service + Excellent Interpersonal, written, and oral… more
- Amazon (Chantilly, VA)
- …responders who support the operations of some of the world's most powerful data centers . Our Data Center Engineering Operations team maintain and operate our ... you like to be a part of Earth's most customer -centric company? You would work with teams of front-line...some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT's)… more
- Dollar Tree (Chesapeake, VA)
- …a must. Must be able to work autonomously and participate in team activities. Must be customer service oriented. + Ability to lift 50 pounds to a height of 3-4 ... at Chesapeake providing support services to the Store Support Center (SSC), Distribution Centers , and Field Associates....the department's goals and objectives. + Manage Incidents and Service Requests via ServiceNow to ensure service … more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …(NGD) is a vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address the needs of beneficiaries ... collaboration activities. * Knowledge of Oracle Siebel CRM, and Service Center Operations, ideally at CMS. *...technology modernization, with at least 3 years in Medicare call center environments. * Strong knowledge of… more