- The Goodyear Tire & Rubber Company (Richmond, VA)
- …Our mission statement is ' SERVICE EXCELLENCE - ALWAYS'. Goodyear Commercial Tire & Service Centers (CTSC) are owned by Goodyear - which makes them uniquely ... semi-truck fleets". To elaborate a bit further; when a customer has a tire related failure, a Technician is...call period, they are expected to run after-hours service calls **at a 95% Accept rate** , which… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …(NGD) is a vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address the needs of beneficiaries ... business analysis, with at least 3 years in Medicare call center environments. * Strong understanding of...* Strong understanding of Medicare policies, claims processing, and customer service operations. * Proficiency elaborating and… more
- Dollar Tree (Chesapeake, VA)
- …a must. Must be able to work autonomously and participate in team activities. Must be customer service oriented. + Ability to lift 50 pounds to a height of 3-4 ... at Chesapeake providing support services to the Store Support Center (SSC), Distribution Centers , and Field Associates....the department's goals and objectives. + Manage Incidents and Service Requests via ServiceNow to ensure service … more
- Amazon (Chantilly, VA)
- …responders who support the operations of some of the world's most powerful data centers . Our Data Center Engineering Operations team maintain and operate our ... you like to be a part of Earth's most customer -centric company? You would work with teams of front-line...some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT's)… more
- SAIC (Norfolk, VA)
- …(MCEN) and other legacy networks. **NOTE:** + This is a rotating-shift 24/7 operations in a call center environment + Must be able to work an 8 hour shift within ... fast-paced environment + Outstanding analytical, problem solving skills, and excellent customer service + Excellent Interpersonal, written, and oral… more
- CyrusOne (Sterling, VA)
- …Word(R), Excel(R) programs + Demonstrated desire to provide the highest levels of customer service + Cheerful and enthusiastic attitude + Strong verbal and ... personally or as a team member in a Data Center Operations & Maintenance environment. **Responsibilities** **:** + Responsible...AutoCad a plus + Knowledge of ITIL framework and service level standards a plus + Willingness to adjust… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …(NGD) is a vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address the needs of beneficiaries ... collaboration activities. * Knowledge of Oracle Siebel CRM, and Service Center Operations, ideally at CMS. *...technology modernization, with at least 3 years in Medicare call center environments. * Strong knowledge of… more
- HCA Healthcare (Richmond, VA)
- …hospitals to other facilities and post-acute care providers. + You will work in a customer -centric transfer and transport call center ; respond to all callers ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...including telephone and personal contact with all of the call center 's customer groups, ie… more
- Centene Corporation (Richmond, VA)
- …policies and standards **Education/Experience:** High School Diploma/GED. 2 years of experience Call Center / customer service experience. Experience in ... healthcare environment (pharmacy operations, managed care, pharmacy hospitals and or pharmacy retail settings). **License/Certification:** Pharmacy technician certification preferred. Pay Range: $19.04 - $32.35 per hour Centene offers a comprehensive benefits… more
- Lumen (Richmond, VA)
- …a Candidate** + Desired Certifications: CCNP, Security+, JNCIP-SEC + 5+ years of technical customer call center experience + Associate degree in Engineering, ... and ensures operational excellence in a 24x7 environment. Strong customer service , off-hours availability, and proficiency in...across the team. + Operate effectively in a 24x7 call center environment, including off-hours and holiday… more