- Amentum (Springfield, VA)
- …will bring at least one year of experience managing queues in a call center environment. Work includes identifying, researching, and resolving questions/issues ... updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with...work location. 1+ years' experience in: + Supporting a call center /case management environment providing Tier II… more
- Moore's Electrical & Mechanical Construction, Inc. (Altavista, VA)
- …with consistent updates to the customer + Prioritize and dispatch technicians for service calls; review call history to avoid duplicate calls + Follow up on ... Time, Parental Leave, and much more! Job Summary: The Customer Service Representative is responsible for responding...Able to work individually with a teamwork mindset + Call center experience a plus We offer:… more
- Navy Federal Credit Union (Vienna, VA)
- …lending practices, principles, and regulation + Experience in member/ customer service preferably in a call center /retail banking/financial institution ... Overview Responsible for processing and performing tasks associated with customer escrow balances. Verify the adequate collection and administration of monies… more
- Bon Secours Mercy Health (Midlothian, VA)
- …Calm Demeanor Critical Thinking Safety Attention to Detail Escalate Concerns Teamwork Customer Service Maintains positive attitude Follows Directions Many of our ... of all CT IT systems, including Radiant and PACS. * Participates in on call rotation as required. This document is not an exhaustive list of all responsibilities,… more
- Bon Secours Mercy Health (Midlothian, VA)
- …members Good communication skills Able to effectively work with diverse people Good customer service skills Good organizational skills and time management skills ... and/or work assignments, modifying work assignments, assisting with meal coverage, fielding call offs and providing adequate staffing levels for the next shift.… more
- CenterWell (Hampton, VA)
- …candidates with a strong Customer Service background in Retail Hospitality, Call Centers , etc. * Must be passionate about contributing to an organization ... a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors...on continuously improving patient experiences and care * Excellent customer service and phone etiquette * Team… more
- University of Virginia (Charlottesville, VA)
- …20 hours per week (Weekdays only) Location: North Fork Research Park The Customer Service Resolution Specialist handles and resolves customer questions, ... with the highest degree of courtesy and professionalism. The call center is the primary point for...balances through proven debt collection techniques. + Provides optimum customer service including quality assurance for all… more
- Sysco (Ruther Glen, VA)
- …sales coordination or customer support experience + Preferred: Previous call center experience **Professional Skills** + Strong telephone communication ... to all assigned Account Executives, Marketing Associates, and customers. As a CSR ( customer sales representative), the goal is to assist and help resolve all … more
- CVS Health (Richmond, VA)
- …**Position Summary** Meritain Health an Aetna/CVS affiliate has multiple openings for Sr. Customer Service Representatives in our permanent work from home role ... $19.50/hr wage. This position handles customer service inquiries for our Fully Insured...Effectively Communicate **Preferred Qualifications** + Experience working in a call center environment + Medical terminology/insurance experience… more
- Sharecare (Richmond, VA)
- …for everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and ... providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism....caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality… more