- Penn Medicine (Philadelphia, PA)
- … Management & Social Work. The position works under the direction of the RN Case Manager or Social Worker to provide assistance with the coordination of post ... stay. Responsibilities: + Provides support and assistance to the Case Managers and Social Workers + Answers... customer satisfaction through effective communication and positive customer service skills at all times. +… more
- Saint-Gobain (Malvern, PA)
- **What's the job?** The SPG Customer Service Manager leads a high-performing team of Supervisors, Leads, and Customer Account Specialists to deliver ... yard, and customer direct. This role owns Customer Service coverage for all Lines of...monthly staff meetings, and managing capacity, schedule adherence, and case /queue performance. o Own service KPIs (eg,… more
- Guardian Life (Harrisburg, PA)
- As the **Team Leader, LTD Claims Case Management** , you will be responsible for validating that all LTD claims are accurately and fairly adjudicated according to ... partners with internal cross functional areas for program direction, goal setting, service delivery and development of action plans and leveraging bench strength.… more
- Philips (Philadelphia, PA)
- The Customer Service Manager Defines and implements service operations strategies, ensuring alignment with corporate objectives and driving excellence in ... by contributing service insights and identifying new opportunities to enhance customer experience. + Manage daily reports, run daily service team meetings,… more
- Capital One (Harrisburg, PA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self- service … more
- PNC (Pittsburgh, PA)
- …and implementation of an enterprise-wide business analytics programs to drive customer solutions, service innovation and profitability. + Leads development ... within PNC's Balance Sheet Analytics & Modeling Marketing & Customer Analytics organization, you will be based in Pittsburgh,...Framework. PNC also has fundamental expectations of our people managers . As a manager of talent in… more
- Wolters Kluwer (Philadelphia, PA)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... performance is managed. They work directly with Sales Account Managers to ensure that customer needs are...support for process and performance improvement plans related to customer success, product development, and service improvements… more
- Philips (Reedsville, PA)
- The Philips Customer Success Manager is responsible for driving customer success and service delivery excellence across various customer healthcare ... **Your role:** + As a Customer Success Manager , you will lead the service engagement...are dependent upon the facts and circumstances of each case . It is the policy of Philips to provide… more
- UGI Corporation (Denver, PA)
- Sr Manager Customer Experience & Meter-to-Cash Location: Denver, PA, US, 17517 Workplace Environment: Hybrid Company: UGI Utilities, Inc Requisition Number: ... providing best-in-class products and services! Position Summary The Sr. Manager - Customer Experience and Meter-to-Cash (COE)...Business Administration preferred + 10 years of Utilities experience, Customer Service preferred + 4+ years of… more
- PPL Corporation (Allentown, PA)
- …when the company needs to restore power or respond to other issues affecting customer service . This role may necessitate the need to work after-hours, outside ... maintain strong, diverse communities today. Overview The **Associate Project Manager ** position is the single point of accountability for...to restore power or respond to other issues affecting customer service . This role may necessitate the… more