- Penn Medicine (Philadelphia, PA)
- …of health care / insurance benefits + Respects each patient's / customer 's personal dignity, right to privacy and confidentiality + Communicates expected discharge ... Educates team in appropriate documentation to reflect Intensity of service (IS) / Severity of Illness (SI) and plan...in Canopy + Enters review indicating "pending" status of case if outcome not determined and accounts for all… more
- Highmark Health (Erie, PA)
- …in the Lake Erie region since 1875 with a quality of care and service second to none! **Allegheny Health Network** At AHN, employees trust working together and ... based practice (EBP), and standards of the organization, and nursing service within their defined areas of responsibility.20% + Leads collaborative discussions… more
- Penn Medicine (Philadelphia, PA)
- … Management & Social Work. The position works under the direction of the RN Case Manager or Social Worker to provide assistance with the coordination of post ... stay. Responsibilities: + Provides support and assistance to the Case Managers and Social Workers + Answers... customer satisfaction through effective communication and positive customer service skills at all times. +… more
- Maxim Healthcare (Montgomery County, PA)
- …+ Proficiency in Microsoft Office and general computer use + Team-oriented with excellent customer service abilities Take the Next Step in Your Career If you're ... with chronic and acute illnesses and disabilities. Our commitment to quality customer service , compassionate patient care, and filling critical healthcare needs… more
- Saint-Gobain (Malvern, PA)
- **What's the job?** The SPG Customer Service Manager leads a high-performing team of Supervisors, Leads, and Customer Account Specialists to deliver ... yard, and customer direct. This role owns Customer Service coverage for all Lines of...monthly staff meetings, and managing capacity, schedule adherence, and case /queue performance. o Own service KPIs (eg,… more
- Guardian Life (Harrisburg, PA)
- As the **Team Leader, LTD Claims Case Management** , you will be responsible for validating that all LTD claims are accurately and fairly adjudicated according to ... partners with internal cross functional areas for program direction, goal setting, service delivery and development of action plans and leveraging bench strength.… more
- Capital One (Harrisburg, PA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self- service … more
- Philips (Philadelphia, PA)
- The Customer Service Manager Defines and implements service operations strategies, ensuring alignment with corporate objectives and driving excellence in ... by contributing service insights and identifying new opportunities to enhance customer experience. + Manage daily reports, run daily service team meetings,… more
- PPL Corporation (Allentown, PA)
- …when the company needs to restore power or respond to other issues affecting customer service . This role may necessitate the need to work after-hours, outside ... when the company needs to restore power or respond to other issues affecting customer service . This role may necessitate the need to work after-hours, outside… more
- PNC (Pittsburgh, PA)
- …and implementation of an enterprise-wide business analytics programs to drive customer solutions, service innovation and profitability. + Leads development ... within PNC's Balance Sheet Analytics & Modeling Marketing & Customer Analytics organization, you will be based in Pittsburgh,...Framework. PNC also has fundamental expectations of our people managers . As a manager of talent in… more