- Coinbase (Springfield, IL)
- …In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications ... with Product Managers to define and execute a strategy for AI-driven self- service and automation, reducing contacts and improving customer satisfaction (CSAT).… more
- Manulife (IL)
- …within the US.** The primary responsibility for this role is to deliver superior customer service to clients while answering calls on Manulife / John Hancock's ... complex transactions requiring problem resolution skills. Responsible for delivering superior customer service to clients and financial advisors and building… more
- Liberty Utilities (Harrisburg, IL)
- Manager, Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... strategies aligned with organizational goals. + Brief cross-functional team members on Customer sentiments to improve service reliability, cost efficiency, and … more
- PrincePerelson & Associates (Chicago, IL)
- …**Who You Are:** + ** Customer -Focused Sales Professional:** You have a background in customer service and a keen interest in sales. Your eagerness to learn ... 100 miles of Chicago or South Jordan Inbound Call Center Sales - Remote $17.00/hr. plus quarterly bonus up...them to finalize their loan application + Uphold exceptional customer service standards through articulate and effective… more
- Owens & Minor (Chicago, IL)
- …and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service , and sales facilities located across the Asia Pacific ... available on first working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement The anticipated salary range… more
- Otsuka America Pharmaceutical Inc. (Springfield, IL)
- …team of operational specialists, including webinar production, medical writing, and customer service engagement specialists. + **Data-Driven Insights** : Utilize ... **Job Overview:** The Director, Customer Engagement Platforms (CEP) will be responsible for...suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the… more
- Gerber Collision & Glass (Elmhurst, IL)
- … + Strong PC skills including proficiency in Microsoft or Google environments + Superior customer service skills required + Ability to read and learn OEM ... application for consideration when a position becomes available. ADAS Customer Support Technicians are the face of the remote...services that we offer and is not a traditional call- center position - it is a high-skill, high-impact technical… more
- LinkedIn (Chicago, IL)
- … customer stakeholders as well as Strategic Business Reviews. + Analyze current customer engagement metrics and leverage the Learning Center to provide new ... and client information to identify product or growth opportunities in service of customer value + Influential verbal and written communication skills, including… more
- PNC (Chicago, IL)
- …will lead a team of 8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB Card portfolio. You will own ... digital, branch and call center experiences that are critical to servicing our customers,...experiences that are critical to servicing our customers, including Customer Information Management, Card Management (plastic / digital issuance,… more
- Cancer IQ (Chicago, IL)
- …over buyer relationship, which tends to be, but in not limited to, the Oncology Service Line Leader, Director of the Breast Center , or Director of Cancer ... Our best-in-class, science-based platform is proven to double genetic counseling service capacity, quadruple genetic testing uptake & significantly improve screening… more
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