- Olympus Corporation of the Americas (Chicago, IL)
- …on supporting the seamless integration of the full ecosystem, fostering long-term customer success, and maintaining high levels of customer satisfaction with ... products and services within a broader ecosystem approach. + Customer Engagement & Solution Selling + Partner with GI...12 Paid Holidays + On-Site Child Daycare, Cafe, Fitness Center ** **Connected Culture you can embrace:** + Work-life integrated… more
- Deloitte (Chicago, IL)
- …applications, outbound campaign management, work force management, and artificial intelligence in customer service + Working knowledge and experience of MS ... opportunities at existing clients. The Team Our Sales & Service offering drives global customer transformation by...: + Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations,… more
- Bob's Discount Furniture (Shorewood, IL)
- … customer experience. Customer Satisfaction + Work closely with customer service teams to address supply chain-related concerns. + Drive improvements ... an on-site position located in our Shorewood, IL Distribution Center . What You'll Bring to Bob's At Bob's Discount...Microsoft Office, WMS (Red Prairie and SAP a plus), customer service experience, bilingual (Spanish) preferred Preferred… more
- Humana (Springfield, IL)
- …to understand business needs and develop architecture solutions and blueprints for the customer experience center platform solutions + Lead and govern technical ... members. The platforms consist of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market research. These platforms are at… more
- Elevance Health (Chicago, IL)
- …center /issue-management forum at scale preferred. + Experience partnering with contact center operations and digital self- service teams preferred. + Working ... simplify healthcare and improve lives. The **Program Director, VoC (Voice of Customer ) Insights** orchestrates our enterprise VoC operating system to reduce Consumer… more
- Walgreens (Plainfield, IL)
- …and answers questions to ensure a positive customer experience. Models and shares customer service best practices. + Monitors customer service , ... and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing customer ...well-being of team members; effectively utilizes the Security Operations Center . + Complies with all company policies and procedures;… more
- Sprinklr (IL)
- … customer -facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at… more
- Sprinklr (IL)
- … customer -facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling ... customer -facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling… more
- GE HealthCare (Chicago, IL)
- …patients. You'll be the face of our life-changing products, you'll drive customer satisfaction through excellent service and you'll help healthcare professionals ... medical technologies. The Military DoD SkillBridge program is an opportunity for Service members to gain valuable civilian work experience through specific industry… more
- Carle Health (Peoria, IL)
- …resources, and data; discretion; good judgment; diplomacy; decision making; and a strong customer service attitude. Acting as the patient advocate, the Clinical ... Allied Health (AAH); Certified Medical Assistant (NCCT) - National Center for Competency Testing (NCCT)National Center for...policies and procedures. Demonstrate initiative to improve quality and customer service by striving to exceed … more