- Elevance Health (Chicago, IL)
- …center /issue-management forum at scale preferred. + Experience partnering with contact center operations and digital self- service teams preferred. + Working ... simplify healthcare and improve lives. The **Program Director, VoC (Voice of Customer ) Insights** orchestrates our enterprise VoC operating system to reduce Consumer… more
- Walgreens (Plainfield, IL)
- …and answers questions to ensure a positive customer experience. Models and shares customer service best practices. + Monitors customer service , ... and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing customer ...well-being of team members; effectively utilizes the Security Operations Center . + Complies with all company policies and procedures;… more
- Sprinklr (IL)
- … customer -facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at… more
- Sprinklr (IL)
- … customer -facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling ... customer -facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling… more
- GE HealthCare (Chicago, IL)
- …patients. You'll be the face of our life-changing products, you'll drive customer satisfaction through excellent service and you'll help healthcare professionals ... medical technologies. The Military DoD SkillBridge program is an opportunity for Service members to gain valuable civilian work experience through specific industry… more
- Carle Health (Peoria, IL)
- …resources, and data; discretion; good judgment; diplomacy; decision making; and a strong customer service attitude. Acting as the patient advocate, the Clinical ... Allied Health (AAH); Certified Medical Assistant (NCCT) - National Center for Competency Testing (NCCT)National Center for...policies and procedures. Demonstrate initiative to improve quality and customer service by striving to exceed … more
- Amrize (Chicago, IL)
- …use, business & occupational licenses and annual reports prepared by the shared service center , providing appropriate support where needed; assist with sales and ... within SAP, Vertex Returns, and OneSource Returns. Management of customer tax credits and procedures, tax software monthly updates,...+ Facilitate communication between the business and the shared service center to implement and support best… more
- Carle Health (Peoria, IL)
- …including transporting as needed using wheelchairs. The Guest Relations' scope of service includes greeting all customers in a welcoming and professional manner at ... various entrance points, safely parking and returning all customer vehicles, retaining and managing keys and consistently and...be required to drive departmental courtesy vans which provide service to patients between home address and the medical… more
- Paylocity (Schaumburg, IL)
- …through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and ... of 1 year of experience in technical support, call center operations, or other high-volume customer -facing roles;...high-volume customer facing roles + Experience in customer service or previous client interfacing role… more
- Walgreens (Deerfield, IL)
- …response to patients' inquiries by telephone and/or email in an in or outbound service center , consistent with service and quality standards. + Creates ... + Intermediate level skill in Microsoft suite of products. + Experience providing customer service to internal and external customers, including meeting quality… more
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