- Kyndryl (Austin, TX)
- …cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + ... + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience with AI/ML… more
- ARAMARK (Dallas, TX)
- …and directions + Bi-lingual preferred (English and Spanish) + Demonstrates strong customer service , interpersonal skills and attention to detail **Education** ... or counseling. Supervisors must build upon established employee or customer relationships, improve employee morale, and help develop frontline...**About Aramark** **Our Mission** Rooted in service and united by our purpose, we strive to… more
- Houston Methodist (Katy, TX)
- …the Senior Patient Access Center Representative position include providing excellent customer service when communicating with patients who visit our clinics ... areas, regarding action taken and resolution. Promotes a friendly and professional customer service environment. ** SERVICE ESSENTIAL FUNCTIONS** + Handles… more
- Kelly Services (Austin, TX)
- …Need:** + High School Diploma or GED + 6+ months of experience in customer service , help desk, or call center + Comfortable talking on the phone + Basic ... you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to...can be directed to the Kelly Human Resource Knowledge Center . Kelly complies with the requirements of California's state… more
- Mass Markets (Killeen, TX)
- …No prior contact center experience required we welcome candidates from customer -facing industries like hospitality, retail, and food service ! To be ... + Team-oriented with excellent interpersonal skills Preferred + 1+ year experience in customer service , sales, tech support, or administrative roles + Experience… more
- Mass Markets (Killeen, TX)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Actalent (Fort Worth, TX)
- …in insurance, prior authorizations, or retail pharmacy preferred. + Strong communication and customer service skills. + Call center experience is a ... processing insurance claims, and resolving copay issues-all while delivering excellent customer service . Key Responsibilities + Manage inbound/outbound calls… more
- Mass Markets (Killeen, TX)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Sedgwick (Bedford, TX)
- …from an accredited college or university preferred. Experience: Six (6) years of call center or customer service experience or equivalent combination of ... and resolves problems and issues. + Ensures that company customer service standards are met. + Communicates... service skills + Good knowledge of service center processes and procedures + Good… more
- Mass Markets (Killeen, TX)
- …and have the drive to succeed. In this role, you will provide full lifecycle customer service and sales to a ssist customers in understanding their coverages and ... and bind, policies according to established procedures + Demonstrates a commitment to customer service , adding new customers while maintaining service levels… more