- Sage Hospitality Group (Irvine, CA)
- …experience in dealing directly with the public and acquired general knowledge of basic customer service skills. + Must be fluent in oral and written English. ... County Airport. Honoring the Southern California lifestyle, we are center to attractions like OC Great Park, Newport &...tact and understanding when dealing with a variety of customer service problems, including stressful and highly… more
- Intuit (Mountain View, CA)
- …Manager is an individual contributors role that safeguards both sales and service quality, ensuring every interaction strengthens customer trust, improves ... Sales, QMS, Analytics, and Continuous Improvement to create feedback loops that fuel agent performance and customer outcomes. The role also plays a pivotal… more
- Navient (San Francisco, CA)
- …together! **The Contact Center Engineer position will report to the Director, Customer Experience.** **As the Contact Center Engineer, you will:** + Oversee ... + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to… more
- Newegg Inc. (Diamond Bar, CA)
- …degree preferred but not required). + Minimum 5 years of experience in customer service operations, contact center analytics, or systems administration. ... including configurations, permissions, integrations, and troubleshooting. + Administer all Customer Service business systems user accounts and provide… more
- Amazon (Sunnyvale, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service ) at enterprise scale in a contact center...skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist… more
- Amazon (Mountain View, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service ) at enterprise scale in a contact center...skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist… more
- Amazon (Mountain View, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... real world problems with significant impact? The Generative AI Innovation Center helps AWS customers implement Generative AI solutions and realize transformational… more
- Amazon (Mountain View, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description The Generative AI Innovation Center (GenAIIC) at AWS helps AWS customers accelerate...computing. The successful candidate will possess both technical and customer -facing skills that will allow you to be the… more
- Fresenius Medical Center (La Puente, CA)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... for infection control audits. + Acts as a change agent for infection control practices within clinic. Under the...Patients + Assists patient with supply management and contacting customer service "The rate of pay for… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to ... Completes daily routine tasks and responsibilities to support the Customer Service department or programs. + Supports...case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking… more
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