- University of Miami (Miami, FL)
- …Coordinator in Miami, Florida. The Quality Coordinator ensures that the Contact Center Team maintains service level expectations and adheres to established ... all team members. + Monitors, listens, and evaluates inbound customer calls and emails. + Holds one-on-one meetings with...The Quality Coordinator is responsible for ensuring the contact center team is maintaining service level expectations… more
- Public Consulting Group (Tallahassee, FL)
- …of K12 education software products used by a variety of customers. + Provide excellent customer service to all customers. + Field incoming help requests from end ... To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will… more
- Ryder System (Tallahassee, FL)
- …including HR Service Configuration, HR Case and Knowledge Management, Employee Center Pro. + Experience with developing in ServiceNow (eg service catalogs, ... integrations + Provide continuous support and improvement to Employee Center portal(s) as well as Now mobile app +...the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough… more
- Cayuse Holdings (Tallahassee, FL)
- …communication channels (eg, calls, Live Chat, email) and identify trends influencing customer satisfaction, agent productivity, and service efficiencies. + ... with technical teams to integrate reporting solutions with the Customer Support Center 's technology stack, including the...tools, data analytics, or a similar role, preferably supporting customer support or government service contracts. +… more
- Bosch (Fort Lauderdale, FL)
- …with colleagues, Team Leaders, Operations Managers, etc. + Must provide excellent customer service + Must have professional phone etiquette + Problem ... **Company Description** Bosch Service Solutions is a leading global supplier of...**Job Description** The BMW Roadside Assistance (RSA) Automotive Diagnostic Agent will be responsible for providing technical product support… more
- Percepta (Melbourne, FL)
- …to the Role** * High school diploma required. College degree preferred. * 1-2 years customer service experience * 1 year of previous CRC experience * Problem ... Resolution in customer contact center environment * Experience handling...Perks) **A Bit More About Your Role** * Strong customer service and conflict resolution skills with… more
- Iron Mountain (Tallahassee, FL)
- …leadership, and stakeholder engagement skills + Previous knowledge of best in class Customer Service & Support teams + Ability to maintain a positive ... solutions, full management of implementations for new customers, support in monitoring customer 's environments through a managed service solution, POCs as well… more
- CoStar Realty Information, Inc. (Orlando, FL)
- …Real Estate Agent and High School Diploma + 3+ years' experience in customer service or client-facing roles, preferably in a sales or account management ... + Live the CoStar Core Values Key Competencies + Customer -focused with a passion for delivering exceptional service...Paid time off + Tuition reimbursement + On-site fitness center and/or reimbursed fitness center membership costs… more
- MyFlorida (Fort Walton Beach, FL)
- …with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (###). Notification to the hiring authority must be made ... with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (###). Notification to the hiring authority must be made… more
- Bank of America (Jacksonville, FL)
- …high performance standards. **Desired Qualifications:** + Previous experience as an Insurance Agent or Customer Service Representative **Minimum Education ... Attention to Detail + Business Acumen + Credit Documentation Requirements + Customer and Client Focus + Recording/Organizing Information + Collaboration + Oral… more