• Senior CCaaS/UCaaS Engineer

    Datavant (Atlanta, GA)
    …CCaaS and UCaaS environments to support Datavant's vision of intelligent, self- service -driven customer interactions. You will collaborate across engineering, ... Telecom CCaaS Engineer with deep expertise in cloud contact center platforms and a passion for AI-driven automation. In...solutions that put AI at the core of the agent and customer experience. **What You Will… more
    Datavant (10/24/25)
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  • Equipment Finance Loan Fulfillment Specialist

    Regions Bank (Atlanta, GA)
    …agent deals **Skills and Competencies** + Ability to provide excellent customer service + Demonstrates knowledge of commercial credit, regulatory (including ... for syndicated loans, often with Regions serving as the agent bank + Understands the risks associated with closing...needs and identifies opportunities to improve and resolve client service issues related to the extension of commercial credit… more
    Regions Bank (10/16/25)
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  • Credentialed Tax Professional

    Mass Markets (Savannah, GA)
    …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
    Mass Markets (10/08/25)
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  • Sr. Business Process Consultant - CRM

    ServiceNow, Inc. (Atlanta, GA)
    …to analyze, design, and optimize end-to-end workflows across sales, CPQ/CLM, order management, customer service , field service , and AI-driven use cases. You ... in one or more domains: Sales & Order Management (lead-to-cash, CPQ/CLM), Call Center / Service , Manufacturing workflows, or Field Service . + Hands-on… more
    ServiceNow, Inc. (09/24/25)
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  • Cust Svc Operations Analyst 2

    Public Consulting Group (Atlanta, GA)
    …of K12 education software products used by a variety of customers. + Provide excellent customer service to all customers. + Field incoming help requests from end ... To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will… more
    Public Consulting Group (10/29/25)
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  • ServiceNow HRSD Lead Developer (HRIS Business…

    Ryder System (Atlanta, GA)
    …including HR Service Configuration, HR Case and Knowledge Management, Employee Center Pro. + Experience with developing in ServiceNow (eg service catalogs, ... integrations + Provide continuous support and improvement to Employee Center portal(s) as well as Now mobile app +...the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough… more
    Ryder System (10/08/25)
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  • Senior Reporting and Analytics Lead

    Cayuse Holdings (Atlanta, GA)
    …communication channels (eg, calls, Live Chat, email) and identify trends influencing customer satisfaction, agent productivity, and service efficiencies. + ... with technical teams to integrate reporting solutions with the Customer Support Center 's technology stack, including the...tools, data analytics, or a similar role, preferably supporting customer support or government service contracts. +… more
    Cayuse Holdings (10/22/25)
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  • Cloud Services Implementation Engineer

    Iron Mountain (Atlanta, GA)
    …leadership, and stakeholder engagement skills + Previous knowledge of best in class Customer Service & Support teams + Ability to maintain a positive ... solutions, full management of implementations for new customers, support in monitoring customer 's environments through a managed service solution, POCs as well… more
    Iron Mountain (09/22/25)
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  • Strategy and Operations Lead, Global Business…

    Google (Atlanta, GA)
    …very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ordering handled ... team and enables Google's Business Organization (GBO) to drive customer success. As a Strategy and Operations Lead in...by our Food AI agent . The team is transforming how enterprises connect with… more
    Google (10/28/25)
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  • Head of Support Services

    EDB (Atlanta, GA)
    …Director level. + Hands-on experience with support platforms, including managing contact center technology and customer interaction solutions. + Proven track ... our global support organization. This role requires a visionary leader and change- agent who can drive transformative initiatives to position the support organization… more
    EDB (10/29/25)
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