- iPostal1 (Montebello, NY)
- … base is quickly growing and we're looking for confident, upbeat, personable Customer Service professionals to support that growth in all locations. The ... in the digital mailbox industry. Full Time Operations Support Agent Montebello, New York We're iPostal1 and we're in...When specialized tasks are completed, agents will support general customer service functions, including chats, emails, and… more
- Healthfirst (NY)
- **Duties and Responsibilities** + Provides excellent quality customer service to our members and/or providers relating to all aspects of member/provider ... Diploma or GED from an accredited institution + Prior experience in a customer service environment + Experience participating in cross-functional projects and… more
- City of New York (New York, NY)
- …CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people of New York ... Department information and services. This mission is accomplished through a state-of-the-art customer service facility designed to provide clients, the general… more
- Healthfirst (Enfield, NY)
- …including Manhattan, Brooklyn and Queens boroughs. **Duties//Responsibilities:** + **Provide high-quality customer service to providers and members across all ... or GED equivalent from an accredited institution** + **Experience in a customer service environment** + **Experience handling escalated issues, complex… more
- Vail Resorts (NY)
- …individual who has a sense of urgency and recognizes the importance of adhering to call center and customer service standards. + Ability to work well with ... amounts of information in order to provide the best customer service with the most accurate and...the call center team as a whole. This means actively contributing… more
- New York State Civil Service (Albany, NY)
- …or resolve customer issues and/or problems.Qualifying Experience may include call center agent , customer service representative, sales representative ... hold pending further investigation. Work a variety of reports . Provide excellent customer service and decrease flow-out Minimum Qualifications 60 or more… more
- Navient (Albany, NY)
- …together! **The Contact Center Engineer position will report to the Director, Customer Experience.** **As the Contact Center Engineer, you will:** + Oversee ... + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to… more
- Suburban Propane (Syracuse, NY)
- …implementation of corrective measures + Performs system administration on configurations, contact center agent system, telephone logons, agent skills, ... **Overview** We're looking for a **Call Center Systems Analyst** to join our Contact ...Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service ) at enterprise scale in a contact center...skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist… more
- US Tech Solutions (East Syracuse, NY)
- …thrive in a fast-paced environment and are looking for an opportunity to develop your customer service career, then we have a great opportunity for you. We are ... seeking a motivated, process-oriented individual in our Customer Care Center to support our customers...per day while maintaining a positive/responsive attitude with the customer * Excellent customer service … more