• Senior Employment Specialist

    Research Foundation CUNY (New York, NY)
    …Essential Functions of the Position + Understanding and demonstration of superior customer service ; sensitivity to confidential matters + Ability to communicate ... C. C. Job Description General Description The Workforce Education Center is an arm of the Division of Adult...learn quickly + Strong organizational skills, detail oriented, and customer service skills + Proficient with MS… more
    Research Foundation CUNY (10/25/25)
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  • AI Architect Lead

    S&P Global (New York, NY)
    …Role:** **Grade Level (for internal use):** 12 As part of our newly formed AI Center of Excellence (CoE), the **AI Architect Lead** will play a critical role in ... with cloud platforms (eg, GCP and Azure), data pipelines, AI frameworks, and agent development tool kits. + Familiarity with prompt engineering and LLM fundamentals.… more
    S&P Global (10/16/25)
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  • Cust Svc Operations Analyst 2

    Public Consulting Group (Albany, NY)
    …of K12 education software products used by a variety of customers. + Provide excellent customer service to all customers. + Field incoming help requests from end ... To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will… more
    Public Consulting Group (10/29/25)
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  • ServiceNow HRSD Lead Developer (HRIS Business…

    Ryder System (Albany, NY)
    …including HR Service Configuration, HR Case and Knowledge Management, Employee Center Pro. + Experience with developing in ServiceNow (eg service catalogs, ... integrations + Provide continuous support and improvement to Employee Center portal(s) as well as Now mobile app +...the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough… more
    Ryder System (10/08/25)
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  • Senior Reporting and Analytics Lead

    Cayuse Holdings (Albany, NY)
    …communication channels (eg, calls, Live Chat, email) and identify trends influencing customer satisfaction, agent productivity, and service efficiencies. + ... with technical teams to integrate reporting solutions with the Customer Support Center 's technology stack, including the...tools, data analytics, or a similar role, preferably supporting customer support or government service contracts. +… more
    Cayuse Holdings (10/22/25)
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  • Manager, Retail Operations - TurboTax

    Intuit (Brooklyn, NY)
    …deliver their best work. ** Customer Experience & Advocacy:** + Ensure exceptional customer service and smooth customer journeys, from initial greetings ... Retail Location Manager, you'll be the driving force behind a high-performing, customer -focused local tax preparation center . With energy and purpose, you… more
    Intuit (10/21/25)
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  • Strategy and Operations Lead, Global Business…

    Google (New York, NY)
    …very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ordering handled ... team and enables Google's Business Organization (GBO) to drive customer success. As a Strategy and Operations Lead in...by our Food AI agent . The team is transforming how enterprises connect with… more
    Google (10/28/25)
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  • Key Account Manager - Transplant - NYC

    Takeda Pharmaceuticals (New York, NY)
    …budget and allocated resources provided yielding maximum effectiveness and impact. + Be an agent on behalf of assigned customer segment to educate home office ... other health care professionals and/or members of the transplant team within the center , including other key customers involved in the decision-making process in the… more
    Takeda Pharmaceuticals (10/11/25)
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  • Clinical Laboratory Scientist

    Veterans Affairs, Veterans Health Administration (Syracuse, NY)
    …and interact with other members of the health care team, external relations, customer service , and patient education. Reference: For more information on this ... This position is in the Pathology & Laboratory Medicine Service at the Syracuse VA Medical Center ,...while working as a healthcare team member. Provides excellent service as defined by the customer (healthcare… more
    Veterans Affairs, Veterans Health Administration (10/24/25)
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  • Advanced Agile Coach

    MTA (New York, NY)
    …systems combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Summary: MTA IT-Agile COE is ... and value delivery across the organization. MTA IT Agile Center of Excellence (COE) is seeking an experienced and...feedback. + Expert in active listening, attention to detail, customer service , prioritization, and problem-solving skills. +… more
    MTA (08/30/25)
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