- Conduent (San Antonio, TX)
- …will assist the EPS Call Center with all aspects of the customer service functions, including receiving inbound calls from Debit card cardholders; provide ... culture where individuality is noticed and valued every day. ** Customer Service Representative III - (On-site San...agent chat assistance + Assists with the call center floor to assist representatives with questions or difficult… more
- Cardinal Health (Austin, TX)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service… more
- Cognizant (Plano, TX)
- …in the Google Cloud Customer Experience stack, including Dialogflow CX, Agent Assist, Contact Center AI Insights, Speech-to-Text, Natural Language APIs, and ... environments. In this role, you will drive transformation initiatives that modernize customer service through the integration of Google Cloud's AI-powered… more
- Teleperformance USA (Brownsville, TX)
- …of directly related experience in an inbound contact center or face to face customer service or similar customer service role** + **Effective, ... **Category :** ** Customer Service /Support** **About TP** **TP is...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
- NTT America, Inc. (El Paso, TX)
- …based on business requirements. **Basic Qualifications:** + 1 year experience (WAH) remote customer service + 1 year experience working in an office setting, ... . + Employees must have a **dedicated, professional workspace** conducive to servicing Customer Service customers with the same quality as an onsite environment.… more
- USAA (San Antonio, TX)
- …and impactful. **The Opportunity** **It is all about learning and growing.** Our Licensed Insurance Customer Service role may be a new career for you. There's a ... We have new training classes starting every month. As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework,… more
- NRG Energy, Inc. (Houston, TX)
- …. Demonstrated success in leading AI/automation projects in a customer service environment. . Strong understanding of contact center platforms (eg, Genesys, ... will lead the strategic deployment of AI technologies across call center operations to enhance both customer and agent experiences. This role is responsible… more
- Realtor (Austin, TX)
- …collaboration, and stakeholder management skills. + Experience with AI/ML applications in customer service or communications preferred. **How we Reward you:** ... to identify pain points and opportunities to improve call agent efficiency, consumer vetting, and agent connections....outcomes. + Stay current on industry trends in call center technology, AI, and customer experience to… more
- Cardinal Health (Austin, TX)
- …in volume, there are times throughout the year where overtime is mandated. **_What Customer Service Operations contributes to Cardinal Health_** Customer ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services… more
- Brookfield Properties (San Marcos, TX)
- …(or equivalent work experience). + Real estate experience (preferred). + 1-2 years customer service experience in high-end resort, real estate, or retail ... Description Overview The Marketing Coordinator will play a key customer -facing role within the Kissing Tree Welcome Center...environment delivering exceptional customer service . + Marketing/Sales background is a… more