- Anywhere Real Estate (San Antonio, TX)
- …center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical- ability to ... manage communication with all parties involved in the transaction. + Prioritize service to the agent and all parties with a positive and engaging attitude to… more
- Mass Markets (Killeen, TX)
- …experience. While prior contact center experience isn't required, Experience in customer service , technical support, inside sales, or back-office support in ... to obtain) a dedicated hardwired internet connection + Strong customer service skills - ability to interact...assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- Datavant (Austin, TX)
- …CCaaS and UCaaS environments to support Datavant's vision of intelligent, self- service -driven customer interactions. You will collaborate across engineering, ... Telecom CCaaS Engineer with deep expertise in cloud contact center platforms and a passion for AI-driven automation. In...solutions that put AI at the core of the agent and customer experience. **What You Will… more
- Sprinklr (Austin, TX)
- … customer -facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling ... points, and operational context. + Define solution blueprints for LLM and agent -based workflows aligned with customer requirements. **Productization & Delivery… more
- Sprinklr (Austin, TX)
- … customer -facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at… more
- The Hartford (Frisco, TX)
- …acts as the gatekeeper between the agent , Underwriter and the Operations Service Center Underwriting Support + Performs initial prequalification on all new ... aggregates etc.) + Serve as a point of contact for brokers and provide optimal customer service experience on behalf of the company + Careful adherence to… more
- ServiceNow, Inc. (Addison, TX)
- …Design Thinking. + Lead customer design and requirements workshops around Employee Center , Workspace, Virtual Agent and Mobile. + Work hand-in-hand with ... and spatial relationships. + ServiceNow certifications such as Application Development (CAD), Service Portal, and Virtual Agent are beneficial. FD21 **Work… more
- Mass Markets (Killeen, TX)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Houston Methodist (Houston, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Strong ... Hospitals." As a full- service , acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of… more
- Public Consulting Group (Austin, TX)
- …of K12 education software products used by a variety of customers. + Provide excellent customer service to all customers. + Field incoming help requests from end ... To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will… more