- University of Rochester (Rochester, NY)
- …Data Center , critical IT infrastructure, and Lines of Business supported by the Service Center . The Data Center monitors shared and central resources and ... staff, training and supervises daily operations. + Oversees Data Center Manager as well as team of...Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves all… more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- …at their Health Center visit. + Provides information to shared service inbound customer inquiries regarding medical services offered in additional, regional ... and knowledge to perform essential functions. + Demonstrates the highest level of customer service , patience, ability to effectively communicate with staff and… more
- Iron Mountain (Albany, NY)
- …will welcome your unique contributions? If so, let's start the conversation. The Customer Success Manager (CSM) is responsible for building and maintaining ... execute a strategic account plan as it relates to customer requirements (new sales opportunities, service level...Center of Excellence (CoE) team to resolve any customer issues quickly and effectively. + Ensure that customers… more
- BioLife Plasma Services (NY)
- …The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the ... Plasma Center Manager and will perform as a...Plasma Center Manager and will perform as a Medical Support Specialist...collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You… more
- BioLife Plasma Services (Rochester, NY)
- …The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the ... Plasma Center Manager and will perform as a...Plasma Center Manager and will perform as a Medical Support Specialist...collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You… more
- LinkedIn (New York, NY)
- …select days, as determined by the business needs of the team. The Principal Customer Success Manager (CSM) partners closely with their assigned sales partners to ... LinkedIn and many of its customers + Mentor junior Customer Success Manager roles to help achieve...as well as Strategic Business Reviews. + Analyze current customer engagement metrics and leverage the Learning Center… more
- LinkedIn (New York, NY)
- …on select days, as determined by the business needs of the team. The Senior Customer Success Manager (CSM) partners closely with their assigned sales partners to ... as well as Strategic Business Reviews. + Analyze current customer engagement metrics and leverage the Learning Center...client information to identify product or growth opportunities in service of customer value + Influential verbal… more
- Stony Brook University (Stony Brook, NY)
- …degree. At least 4 years of face to face patient and physician customer service related to healthcare. Experience with Microsoft Office applications. Problem ... Staff Assistant I - Cancer Center - Saturday Availability Required **Position Summary** At...and procedures, discharges, under the direction of the Senior Manager of Operations. **Duties of the Staff Assistant I… more
- Highmark Health (Albany, NY)
- …monitoring from the Command Center . **ESSENTIAL RESPONSIBILITIES:** 1. Forecast future Customer Service call volumes for daily, weekly, monthly, and annual ... :** **GENERAL OVERVIEW:** Primary accountability is to perform Command Center support to call center teams and...initiatives, events, or trends. Work with Workforce Planning Team Manager and Customer Service Management… more
- Transdev (Garden City, NY)
- Service Quality Manager The Service ...center using best judgment for solutions + Field customer questions regarding regular service or service ... in shifts from a desk at the Command Control Center , Check In/Out at the window, assigning buses to...organized, and possess effective time management skills. + Proven customer service and interpersonal skills a must.… more