- CoreSite (Reston, VA)
- …of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, ... key role in aligning project designs with broader business objectives, customer requirements, and operational strategies. Additionally, this position assists with… more
- CACI International (Sterling, VA)
- …optimize procedures for efficiently handling network requests, ensuring high-quality service delivery and customer satisfaction. **Responsibilities:** + Assists ... as needed + Lead projects to design, implement, and enhance network fulfillment service requests. + Assist in the development and maintenance of standard operating… more
- Truist (Richmond, VA)
- …to ensure customer satisfaction by delivering excellence in products and service 16. Ability to work and communicate with peers, vendors, internal staff, ... platform capabilities that enable engineering velocity, operational resilience, and developer self- service across the enterprise. This is not a traditional product… more
- TekSynap (VA)
- …architectures for application products, including plugins and configurations within Atlassian Data Center tools. + Serve as a subject matter expert in testing ... and compliance with established standards. + Support the execution of customer acceptance test activities, ensuring that the COTS applications and Atlassian… more
- TekSynap (Chantilly, VA)
- …Specialist** willprovideSoftware and Hardware Management and Controlfor customer assets. Responsibilities include: + Identifyingrequirements for software, ... software licenses, and maintenance agreements to support CT Service functionality where software licenses cannot be provided as Government-Furnished Property (GFP) +… more
- CACI International (Chantilly, VA)
- …across the organization, managing moderately complex to complex specialized customer requirements. This position requires maintaining relationships with key ... including Sponsor leadership, other US Government agencies, and external service providers. The role requires adaptability, problem-solving skills, and the… more
- TekSynap (Arlington, VA)
- …and monitoring of technical control operations, responding to trouble tickets, inquiries, and service requests from customers, DISA, and JSP service desks. + ... regular reports and metrics on CAB performance, ticket resolution rates, customer satisfaction scores, and other key performance indicators, providing insights and… more
- Amazon (Arlington, VA)
- …customers as well as our valued partners and serve as the primary Executive Briefing Center representative of the WWSO business - Act as a trusted business ... and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws and Company… more
- Walmart (Bristol, VA)
- …improvement opportunities. Ensures the removal of barriers to delivering exceptional customer /member value, service , and support. Execution and Results: Optimize ... of decisions. Accurately forecasts growth, costs, and business challenges. Customer /Member Centered: Promote a Customer /Member-Focused Environment: Creates and… more
- TEKsystems (Hampton, VA)
- …be clear to start. International Checks must be preapproved. Job Description The Customer Service Representative CSR is responsible for answering inquiries ... experience with computers phone systems and headsets preferred * Previous experience in customer service and call center preferred * Bi-lingual Spanish is a… more