- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …(NGD) is a vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address the needs of beneficiaries ... * Performance Optimization: Identify and implement strategies to improve call center efficiency, customer experience, enhancement delivery, and system… more
- BAE Systems (Herndon, VA)
- …Authorization (A&A) reviews + POA&M development and implementation + Coordinating with customer security organizations to achieve Authority to Operate (ATO). + ... security and able to brief issues to the customer + Over 5 years of experience working on...security tools and processes such as Splunk, Nessus Security Center , WebInspect, Xacta + Cloud … more
- Mass Markets (VA)
- …management within a call center environment. + Experience in a call center or customer service environment. + Proficiency in workforce management ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Mass Markets (VA)
- …inBPO operations management, excellent leadership abilities, and a passion for delivering exceptional customer service . To be considered for this role, you must ... in operational management principles and efficiency optimization. + Deep understanding of customer service principles and best practices. + Excellent verbal and… more
- SHI (Richmond, VA)
- …Presales Solutions Engineer - Identity collaborates with account teams to assess customer data center environments and design tailored infrastructure solutions ... engaging with various client contacts to identify technology opportunities across Data Center , Cloud, Network, Security , and Services spaces. Role Description *… more
- CACI International (Chantilly, VA)
- …**The Opportunity:** CACI is looking for a Tanium Administrator to support our DoD customer to implement an enterprise IT service delivery model that provides ... capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as… more
- TekSynap (VA)
- …to have a robust technical foundation in configuring and administering Atlassian Data Center products such as Jira Software, Jira Service Management, Confluence, ... optimize COTS products used across the organization such as Atlassian Data Center (DC) applications, the IBM DOORS application, and other Enterprise application… more
- William C Brown Inc (Springfield, VA)
- …* Utilizes the customer 's enterprise DevSecOps pipeline * Work with other service providers to support areas of common interest * On-call support may be required ... on aTS/SCIcleared DevOps Engineer, Sr. joining our team to support our intelligence customer in Springfield, VA. HOW A DEVOPS ENGINEER WILL MAKE AN IMPACT This… more
- Microsoft Corporation (Dulles, VA)
- …time, as part of this role. **Other Requirements:** Ability to meet Microsoft, customer and/or government security screening requirements are required for this ... of maintenance, participating in equipment troubleshooting, enforcing all safety and security requirements, and developing methods of operating procedures (MOPs) and… more
- Amazon (Herndon, VA)
- …associated with: - New construction builds - Legacy site enhancement projects - Data center service projects In a continual effort to enhance the controls ... of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll...you to own them to completion. The AWS Data Center Global Services team is looking for an exceptional… more