- CACI International (Chantilly, VA)
- Integrated Service Center - Incident Manager Job Category:...Would be Nice to Have: * 5+ years of Customer Service or IT Service Management ... * * CACI is seeking a highly energetic Integrated Service Center - Incident Manager to work...Develop policies and procedures to support a repeatable and customer -oriented service . * Ensure a knowledge management… more
- CoreSite (Reston, VA)
- … systems and cameras as well as physical security of the data center . The position is responsible for customer support services, all onsite vendor ... / MMR management, structured cabling and supporting infrastructure ownership, and customer space management. Security responsibilities include all security… more
- United States Senate Federal Credit Union (Staunton, VA)
- …Performs routine and complex transactions which include cash handling. Possesses strong customer service skills, able to have professional conversations with ... years of relevant experience at a financial institution with relationship deepening, customer service and cash handling environment. Skills: Ability to… more
- CyrusOne (Sterling, VA)
- …teams to ensure that security initiatives align with overall data center operations and customer requirements. Budget Management: + Develop and manage ... technologies, assessing their capabilities, compatibility, and potential benefits for data center security operations. + Develop and implement a standardized… more
- NTT America, Inc. (Gainesville, VA)
- …detail will contribute to maintaining a secure environment for the NTT Data Center customer and the infrastructure. **What you'll be doing** **ESSENTIAL DUTIES ... will play a critical role in ensuring the safety, security , and compliance of the NTT Data Center...Ability to remain calm in an emergency. + Excellent customer service skills. + Excellent ability to… more
- CoreSite (Reston, VA)
- …outages. + Navigate and utilize a CMMS system. + Provide day-to-day exceptional customer service and support. + Maintain and complete regular facility and ... Center Technician III assists in the operational integrity, security , and regulatory compliance of the data center...through resolution. + Perform and complete work orders and customer service tickets in a timely manner… more
- CoreSite (Reston, VA)
- …labeling of all equipment per established procedures. + Provide day-to-day exceptional customer service and support. + Incident escalation, response, and ... Data Center Technician Role: The SkillBridge Data Center Technician assists in the operational integrity, security...through resolution. + Perform and complete work orders and customer service tickets in a timely manner.… more
- Amazon (Arlington, VA)
- …self-starter - Experience troubleshooting and debugging technical systems - 3+ years of customer service experience and 3+ years of Microsoft Office products and ... center 's physical infrastructure. This team ensures that the customer experience will be optimal and gratifying by way...overall availability and reliability to meet or exceed defined service level agreements. If you are passionate about the… more
- Microsoft Corporation (Manassas, VA)
- …This opportunity will allow you to develop an understanding of our Data Center environment, familiarize yourself with security and data management procedures, ... Develops awareness of conditions, circumstances, and scenarios which may reflect significant customer or business impact within the Data Center environment. +… more
- Amazon (Herndon, VA)
- …Qualifications - Experience troubleshooting and debugging technical systems - 3+ years of customer service experience - 3+ years of Microsoft Office products and ... service levels. If you are passionate about the customer experience; you think and act globally; and you...technical customer issues and 1+ years of customer facing IT role or physical security … more
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