- Fannie Mae (Reston, VA)
- …well as understanding the market trends for the product * Ownership of a Center of Excellence for a product including Security standards, Controls and ... including vendor-supplied documentation and other reference materials from the above Center -of-Excellence areas to enable self- service by customers interested in… more
- PingWind INC (Fairfax, VA)
- …to support our newly awarded Veterans Benefits Administration (VBA) Solutions Delivery Center of Excellence (COE) contract work. The overall work will provide Human ... code written by team members + Participate in Salesforce Center of Excellence + Test solutions as part of...user issues and fix bugs + Support creation of user- customer -, and team-facing documentation for Salesforce + Advanced problem-solving… more
- CACI International (Virginia Beach, VA)
- Junior NTCSS Automated Information Systems Analyst Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... and/or programming. + Must have a current DOD Secret security clearance. + Must have a CompTIA Security...At CACI, we place character and innovation at the center of everything we do. As a valued team… more
- Evolent (Richmond, VA)
- …is preferred + Knowledge of databases, SQL, XML, EDI/x12 transactions is preferred + Customer service experience is preferred **To comply with HIPAA security ... solver + Basic knowledge of web development + Familiarity with JIRA Service Desk ticketing system/Confluence experience, Microsoft Azure - Application Insights is… more
- CACI International (Reston, VA)
- …for the systems, equipment, software, and configurations being supported (eg, ServiceNow, Service Desk+, Remedy) + Provides desktop and laptop Army Gold Master ... Protocol (VoIP) devices + Coordinates with the Pentagon for network privileges, security badging, and support requirements with the USAREUR-AF CG Communications Team… more
- System One (Vienna, VA)
- …skill interacting tactfully and effectively in difficult situations + Effective member/ customer service skills + Effective at building effective relationships ... complex, technical, and/or urgent inquiries from Branch Offices, Business Services, Security , Contact Center and Consumer Collections concerning eligibility,… more
- CACI International (Hampton, VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as ... of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The candidate will join a team...peers about SQL related issues + Maintaining compliance with security regulations and guidelines + Provide expertise on technical… more
- BOOZ, ALLEN & HAMILTON, INC. (Arlington, VA)
- …applications. You will work as part of a dynamic team to manage service offerings and ticketing, provide troubleshooting experience, and document best practices. You ... the configuration baseline for workstations. We're looking for a service -focused team member who thrives on the opportunity to...wait. You Have: + 1+ years of experience providing customer and user support to an IT operations environment… more
- CACI International (Chantilly, VA)
- Computer Systems Analyst Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular Percentage of ... to support legacy systems _Desired:_ + A+ Certificate + Security + Certificate + Software knowledge/experience with Active Directory, VPN...At CACI, we place character and innovation at the center of everything we do. As a valued team… more
- CACI International (Hampton, VA)
- …understand **Critical User Journeys (CUJs)** . Define and implement **product-level Service Level Objectives (SLOs)** , focusing on user-visible behaviors and ... into platform design. + **Troubleshoot with Impact:** Prioritize and resolve platform service and infrastructure issues based on user impact and product criticality.… more